Description
We are looking for a communicative, patient, and proactive person to join our customer support team.
The role involves providing **support to system users**, assisting them daily with questions, guidance, and support in using the system.
**Key responsibilities:**
* Respond to customers via WhatsApp, phone, and/or chat;
* Assist users in using the system;
* Answer questions and provide guidance on features;
* Track requests and help resolve simple issues;
* Ensure courteous and efficient service.
**Requirements:**
* Strong verbal and written communication skills;
* Ability to interact effectively with people;
* Organizational skills and willingness to learn;
* Basic computer knowledge;
* **Experience with RP will be an advantage;**
* Experience in customer service.
**Advanced technical IT knowledge is not required.**
We seek someone attentive, patient, and eager to assist our customers daily.
Curitiba \- PR / IN\-PERSON POSITION
8:00 AM to 6:00 PM
Salary negotiable \+ Meal Voucher \+ Transportation Voucher
Compensation: R$2\.000,00 \- R$2\.300,00 per month
Benefits:
* Company mobile phone
* Free parking
* Meal voucher
* Transportation voucher
Work location: In-person