Operational Assistant

Description

Job Summary: We are seeking an organized and proactive Operational Assistant to work in a dynamic environment, prioritizing tasks, scheduling field teams, and monitoring activities to ensure goal achievement. Key Highlights: 1. Working in a dynamic environment with high operational demand 2. Focus on productivity and goal achievement 3. Constant communication and support in decision-making **Position: Operational Assistant** If you are organized, proactive, and enjoy working in a dynamic environment, this opportunity may be for you! **Responsibilities:** * Prioritize service notes and work orders to ensure deadline compliance; * Schedule and direct field teams according to demand and criticality; * Monitor activity progress and proactively resolve deviations; * Maintain constant communication with teams to facilitate information flow; * Support decision-making with a focus on productivity and goal achievement; * Work in a high-operational-demand environment. **Requirements:** * Completed high school education; * Strong verbal and written communication skills; * Basic computer literacy; * Analytical and proactive mindset; * Experience in customer service is a plus; * Strong organizational and planning abilities; * Ability to prioritize tasks based on urgency and impact; * Good communication and negotiation skills; * Ability to work under pressure and handle multiple demands. **Preferred Qualifications:** * Experience scheduling field teams; * Experience in high-volume operational environments. **Additional Information:** * Work location: São José dos Campos/SP * Work model: On-site **Working Hours:** * Monday to Thursday: 8:00 AM – 6:00 PM * Friday: 8:00 AM – 5:00 PM * 1-hour break **Benefits:** * Meal allowance or food voucher: BRL 33.54/day * Grocery allowance: BRL 300.03/month * Health insurance (50% covered by the company, 50% by the employee, with co-payment) * Dental plan (no monthly fee, with co-payment) * Life insurance * Transportation voucher, as per legislation **✨ Join our team!** Minimum Education Level: High School (Secondary Education)