TRANSPORT ASSISTANT

Description

Job Summary: The professional will be responsible for scheduling monitoring, traffic release coordination, customer service, document handling, and report generation within the logistics and transportation area. Key Highlights: 1. Tracking of deliveries and pickups via an integrated system 2. Active and passive monitoring of routes in progress 3. Delivery performance management to meet operational SLA **About DHL** --------------- Connecting people, improving lives. Join DHL and experience the essentials of your daily work through top-tier benefits—we prioritize your safety, health, and that of your family. Build your career with us and seize opportunities to grow through multicultural experiences that challenge you daily. This will not be just another job—it will be your chance to positively impact both the environment and the people inside and outside DHL. As a global company, we value our employees’ diversity as a true strength, and this strength can only be harnessed if everyone feels they can truly be themselves every day—regardless of ethnicity, religion, sexual orientation, gender, disability, or any other personal characteristic. That is what we mean by inclusion. Diversity is our strength. Being DHL means maximizing your capabilities. \#GoTeach \#GoHelp \#GoGreen**Job Description** --------------------- Monitor scheduling, ensure daily traffic release to guarantee on-time deliveries, address individual customer requirements, handle various documents, comply with all required procedures related to those documents, and prepare reports and spreadsheets to support departmental demands. Monitor dispatches. Track all pickup requests, return processes, verify lost items, incidents, proof-of-delivery documents, monitor via spreadsheets and communication systems with drivers, and manage the client’s integrated system.**Requirements** -------------- \- Completed high school education \- Proficiency in Microsoft Office (intermediate level) \- Strong typing and system data entry skills \- Prior experience in logistics routines preferred \- Knowledge of transportation operational processes**Responsibilities** --------------------- 1\. Track deliveries and pickups via an integrated system and/or direct contact with drivers en route; 2\. Conduct active and passive monitoring of routes in progress; 3\. Monitor dispatch and vehicle verification inside the SVC facility; 4\. Complete daily operational logs with relevant information about operations; 5\. Manage delivery performance to consistently meet operational SLA; 6\. Communicate effectively with drivers; 7\. Use the internal transportation/fiscal system to record payments to contractors; 8\. Follow operational procedures and adhere to DHL Supply Chain policies and standards, including those related to HSE, Quality, and the Code of Conduct.