Description
**Main responsibilities:**
* Monitor customer deliveries by performing tracking and reporting to the sales team;
* Schedule supplier loadings and issue CTes (Transportation Service Invoices) to bill for services rendered.
* Invoice customers by sending commercial invoices; monitor transmission of fiscal documents and correct errors flagged by the system.
* Register shipments with the insurance company.
* Receive tracking requests via corporate email / phone and perform tracking, then reply to the requester with estimated delivery time / proof of delivery;
* Respond to various emails regarding customer requests and internal departmental inquiries;
* Daily monitor fiscal document processing rejections in the system dashboard and implement system-suggested adjustments.
**Desired education: (preferred)**
* Completed or currently pursuing a Bachelor’s degree in Customer Service, Administration, Logistics, Project Management, or related fields.
* Completed high school;
* Currently pursuing or completed technical training.
**Job type:** Permanent CLT contract
**Working hours:** 10:18 PM to 5:52 AM, Sunday through Friday.
Job type: Full-time, Permanent CLT
Compensation: Up to R$2.816,14 per month
Benefits:
* Medical assistance
* Dental assistance
* Commercial agreements and discounts
* Private pension plan
* Life insurance
* Meal allowance
* Food allowance
* Transportation allowance
Work location: On-site