Job Summary: Responsible for receiving and processing orders, verifying documents, issuing orders in the system, and resolving billing pending issues to ensure operational and financial efficiency. Key Highlights: 1. Order processing and management 2. Handling of billing pending issues 3. Initiating reverse logistics processes Responsible for receiving and processing orders, verifying documents, issuing orders in the system, handling billing pending issues, and other essential activities to ensure the company's operational and financial efficiency. * Receiving and verifying orders. * Verifying authorization forms. * Verifying documents related to orders. * Issuing orders in the internal system. * Handling of billing pending issues. * Initiating reverse logistics processes in the system. * Managing passwords and service tickets. * Accessing and managing customer portals. * Monitoring expiration dates of important documents. * Direct contact with operators via e\-mail, phone, and WhatsApp. * Negotiating deadlines with the logistics team. * Negotiating delivery deadlines. Minimum Education: High School (Secondary Education) * Dental insurance * Medical insurance * Meal voucher * Transportation voucher * Food voucher * Wellhub (Gympass) * Discounts on universities and English schools * Partnership with Sesc
João Silva
Indeed · HR
João Silva
Indeed · HR
