Description
Company Overview:
If technology exists for you to improve life's journey, it does so for our team too: Your Journey, Our Journey.
We believe in technology that connects talented people with what they do best and embraces diversity to create and share even the paths we (still!) don’t yet know. We work to generate value—not only for our users but, above all, for the communities we serve and society as a whole—by improving people’s lives through services that simplify everyday life—whether mobility and delivery services (99) or digital payments (99Pay).
To simplify life for millions of people every day, since 2018 we have been part of DiDi Global Inc., the world’s largest ride-hailing and transportation technology platform. We are pioneers in developing innovative solutions born in Brazil and scaled globally to generate positive impact across more than 12 countries where DiDi operates. These innovations span sustainability, safety, artificial intelligence, financial markets, and beyond.
Whether building projects from scratch or refining our existing solutions, we embrace challenges that give us butterflies in our stomachs—which is why we operate at a fast pace, grounded in respect, collaboration, and good humor. On this journey, we also strengthen ourselves through diverse experiences and perspectives, growing together, failing fast, learning, and adjusting our path to build solutions that deliver even better outcomes.
\#LI\-Hybrid
Team Overview:
The Commercial Executive role at 99 Food is for a professional responsible for engaging the platform’s partner restaurant base. The primary focus is on acquisition, retention, and management of partners, offering support and curation to scale operations and ensure high performance. The role is dynamic, and the main responsibility is to develop and expand the account portfolio.
**As a Sales Executive, you will play a critical role in prospecting new clients, selling new business opportunities, and delivering solutions aligned with each partner’s specific needs. With a consultative approach, it will be essential to understand the ecosystem and daily challenges faced by each establishment.**
Role Responsibilities:
* Client Prospecting \& Business Growth: Identify and engage potential partners, understand their needs, and present customized value propositions.
* Negotiation \& Contract Closing: Manage negotiations, overcome objections, and close mutually beneficial agreements.
* Strategic Account Management: Build and maintain long-term relationships, monitor performance metrics, and provide insights to optimize results.
* Market \& Data Analysis: Use data to prioritize opportunities and increase the efficiency of commercial and sales strategies.
* Cross-Team Collaboration: Work closely with marketing, operations, and strategy teams to drive results.
* Application of Consultative Approach: Understand each establishment’s unique business needs, challenges, and opportunities.
* Results Orientation: Consistently strive to exceed established goals.
* Ownership Mindset: Act autonomously and responsibly, implementing company strategies.
* **We seek a strategic, highly energetic, dynamic professional with a strong ownership mindset. The ability to operate ambidextrously—effectively managing multiple aspects of sales and operations—is fundamental.**
Role Qualifications:
* **Experience:** Minimum of 3 years in account development, customer success, or consultative post-sales (mid-level), and 6+ years for senior level.
* **Commercial and Relationship Skills:** Experience in portfolio management, strategic negotiation, consultative service, and client-specific action plans.
* **Sales Techniques:** Knowledge and application of techniques such as SPIN Selling, rapport building, closing techniques, and negotiation.
* **Interpersonal Skills:** Clear and concise communication, empathy, active listening, and the ability to translate data into practical actions.
* **Knowledge:** Experience in food service/delivery is a plus. Proficiency in tools such as CRM, Excel/Sheets, PowerPoint, Looker Studio, and My Maps.
* **Results Orientation:** Constantly pursue improved performance and growth of accounts under your management.
* **Ownership Mindset:** Manage your portfolio autonomously, with discipline and long-term vision, always aligned with company guidelines.
EEO Statement:
* We Create Value for Users \- We exist to do our best for our users and innovate to stay ahead. We seek balance among experience, efficiency, and growth—with safety always our top priority.
* We Are Data-Driven \- We believe in data-informed decision-making. Through numbers, we navigate our business strategically.
* We Are Owners and Results-Focused \- We go beyond personal interests to focus on what is best for DiDi. We always deliver on our commitments and pursue excellence in execution—setting a high bar and giving our absolute best in everything we do.
* We Always Build Together \- Together, we are stronger. We keep open minds and row forward with respect, empathy, and trust in one another. We listen to everyone before making decisions—and once decided, we honor our commitments collectively, even when we disagree.
* We Are Integrous \- Integrity is our foundation—the line we never cross. We communicate honestly and transparently and listen to all voices to always do what is right.
* We Develop One Another \- Our growth comes from constantly stepping outside our comfort zones. We embrace challenges, surpass ourselves, and strive for excellence in everything we do. From day one, we grow—and help those around us grow too—raising our collective bar.
* We Work with Passion \& Fun \- We are deeply passionate about what we do. We maintain a light, optimistic spirit, energizing our environment with positivity. We are resilient, unafraid of challenges, and always celebrate our successes.
* We Live Diversity \- For us, the heart of diversity lies in inclusion, equity, and respect. We believe diversity fosters a more creative and energetic environment—so we celebrate differences, and here, everyone can truly be themselves.
**Diversity and Inclusion**
Diversity is not a future vision or a wish for something we hope to achieve someday—it is a non-negotiable value of who we are today.
We live inclusion, plurality, and respect—and to achieve this, we rely on governance from the Diversity Committee, which works alongside HR, our leadership, and identity-based groups—99Adapta, 99Afro, 99Cores, 99Mulheres, and 99Famílias.
This is our written journey—one still with much ground left to cover.
I acknowledge that, prior to submitting this application, I have read and accepted the Candidate Privacy Notice, available at https://careers.didiglobal.com/terms