E-commerce Assistant

Description

We are looking for an organized, analytical, and dynamic professional to provide operational and strategic support for our e-commerce and marketplaces. RESPONSIBILITIES: * Support the management and updating of e-commerce platforms (VTEX, Shopify, Magento, Irroba, or similar). * Assist in operating and monitoring marketplaces (Mercado Livre, Shopee, Amazon, Magalu, and similar). * Update product listings, descriptions, prices, categories, banners, and digital storefronts. * Monitor listings, inventory, reputation, and marketplace performance. * Support the creation and execution of promotional campaigns, seasonal initiatives, and product launches. * Track performance of top-selling products, categories, and brands. * Assist with email marketing, WhatsApp, and cart recovery activities. * Monitor performance metrics such as conversion rate, average order value, sales volume, and channel-specific results. * Prepare reports and operational controls for e-commerce and marketplaces. * Support coordination of paid campaigns with agencies and the marketing team. * Monitor customer experience across digital channels and identify opportunities for improvement. REQUIREMENTS: * Experience in e-commerce, marketplace, or digital marketing operations. * Basic to intermediate knowledge of e-commerce and marketplace platforms. * Familiarity with Google Analytics, Meta Ads, or Google Ads. * Experience with CRM, email marketing, or automation tools. * Understanding of online sales metrics and performance indicators. ADDITIONAL INFORMATION: * We require your salary expectation. * Business hours from Monday to Friday. * Transportation allowance (VT), private health insurance (PS), dental plan (PO), on-site meals, TotalPass, and other benefits detailed during the selection process. Compensation: starting from R$2.000,00 per month Work location: On-site