Commercial Analyst

Description

We are looking for someone driven by results, who builds purposeful relationships and sees opportunities where many others see only contacts. This **Commercial Analyst** position is for individuals with strong communication skills, strategic vision, and a consultative mindset—directly contributing to business growth. **Profile we seek** A professional highly focused on results, self-accountable, and capable of transforming data, contacts, and opportunities into tangible growth. **Behavioral requirements** * Clear, persuasive, and empathetic communication * Goal orientation and strong focus on results * Proactivity and self-accountability * Organization and discipline to manage multiple demands * Analytical ability and strategic vision * Emotional intelligence and adaptability * Resilience in dynamic environments * Collaborative mindset and teamwork orientation **Technical requirements** * Experience in commercial, sales, or customer service areas * Hands-on experience with active prospecting (phone, WhatsApp, and digital channels) * CRM knowledge (HubSpot, Salesforce, or similar) * Familiarity with sales funnels and lead management * Experience with targets and performance indicators (KPIs) * Basic understanding of data analysis and commercial reporting * Intermediate Office suite proficiency (Excel) * ERP experience is desirable **Differentiators** * Experience in education or service industries * Hands-on experience with consultative sales * Negotiation and closing techniques * Multichannel customer support * Degree or coursework in Business Administration, Marketing, Commercial Management, or related fields **Key responsibilities** **Relationship management and customer support** * Adopt a consultative approach to ensure a positive customer experience * Respond to inquiries via phone, WhatsApp, social media, and e\-mail * Collect feedback and contribute to continuous improvement **Prospecting and business generation** * Identify, prospect, and qualify leads * Conduct proactive outreach and support opportunity conversion **Commercial and strategic support** * Analyze data and generate commercial insights * Support sales strategies * Prepare proposals, presentations, and contracts * Participate in negotiations and deal closure **Process management** * Update and maintain CRM and ERP systems * Monitor performance indicators * Manage the sales funnel and nurture leads * Conduct market research **Administrative support** * Organize schedules and appointments * Greet clients and visitors * Support administrative routines **On-call duties** * Agile communication and incident resolution * Operational monitoring and support during emergencies * Activity logging and report preparation * Support urgent requests **Work schedule** * Monday to Friday: 8:30 AM to 6:18 PM * On-call shift: One Saturday per month (7:30 AM to 7:00 PM) **Compensation** * Fixed salary: R$ 2\.280,00 * Performance-based commission **Benefits** * Flash Meal/Meal Allowance: R$ 660.00/month * Transportation voucher * Annual Profit-Sharing Program (PPR) * Life insurance * SESC membership * Bradesco Health Plan (effective after 90 days) * Uniodonto Dental Plan (effective after 90 days) * Education Incentive Program (effective after 90 days) If you seek a dynamic environment offering growth opportunities and real impact on business outcomes, we want to meet you. **Privacy and data protection** By applying, you agree to the use of your personal data for recruitment and selection purposes, including potential hiring and obligations arising from the employment relationship. Our privacy policy: https://www.proway.com.br/dpo Compensation: starting at R$2\.280,00 per month Benefits: * Health insurance * Dental insurance * Education allowance * Partnerships and commercial discounts * Life insurance * Meal voucher * Transportation voucher Work location: On-site