Job Opening: Commercial and Relationship Assistant Schedule: Monday to Friday, from 9:00 AM to 6:00 PM. Responsibilities: * Conduct initial patient intake for those arriving via marketing campaigns; * Respond promptly to contacts received via WhatsApp, phone, and other communication channels; * Proactively contact patients—especially seniors—to assist with scheduling evaluations; * Maintain a humane, courteous, and efficient approach throughout all interactions; * Receive and guide patients during their initial journey at the clinic; * Demonstrate confidence and clarity during negotiations and treatment presentations; * Conduct commercial negotiations and present available payment options; * Draft contracts and organize patient documentation; * Refer patients to specialists for scheduling and ongoing treatment; * Collaborate closely with the clinic’s reception and commercial teams. Requirements: * Prior experience in a dental clinic is mandatory; * Strong verbal and written communication skills; * Proficiency in customer service and negotiation; * Communicative, proactive, and organized personality; * Comfort using WhatsApp, telephone, and computer systems; * Ability to instill confidence and trust in patients; * Interest in learning about dental procedures and commercial operations. Compensation: * Fixed salary plus commission. Benefits: * Meal allowance of R$ 700.00; * Transportation allowance Payment: starting from R$1.798,00 per month Benefits: * Meal allowance * Transportation allowance Work Location: On-site
João Silva
Indeed · HR
João Silva
Indeed · HR
