Administrative Assistant (PALMAS)

Description

Job Summary: Responsible for in-person and telephone customer service, handling tasks from lot acquisition through full payment settlement, including collections and bill issuance. Key Highlights: 1. Collaborative work environment focused on professional development. 2. Opportunity to be part of a challenging and rewarding team. 3. Focus on building better and more connected communities. **About Us:** Nova Bairros Planejados is part of Grupo SFA, a group present in several Brazilian states and operating across multiple business areas. Nova Bairros is a company specialized in the development and commercialization of planned neighborhoods, offering affordable, high-quality solutions for those pursuing their dream of owning a plot of land. Our mission is to delight our customers by developing sustainable, high-quality planned neighborhoods that generate value and promote social well-being. With a focus on sustainable growth and innovation in the real estate sector, our vision is to become Brazil's leading urban developer, setting the benchmark for planned neighborhoods—with an emphasis on people, quality, and profitability. Nova operates responsibly, valuing relationships with customers, partners, and employees. Here, we believe in the power of urban transformation to build better and more connected communities. Our core values are honesty, humility, simplicity, transparency, commitment, and respect for customers. **What It’s Like to Work Here:** Here, you’ll find a workplace where collaboration, professional development, and positive impact are fundamental. If you seek a challenging and rewarding career, join our team and help\-us build a brilliant future together. **Join Us!** **Daily Responsibilities:** * Responsible for in-person and telephone customer service; execute tasks from lot acquisition through full payment settlement: collections, negotiations, bill issuance, installment updates, sending payment receipts, monthly customer list for credit reporting, phone number list for SMS collection reminders, and collection email dispatch. **Required Qualifications:** * Completed High School education. * Proficiency in Microsoft Office Suite. * Prior experience in administrative roles. **Working Hours:** Monday to Friday — 8:00 AM to 6:00 PM; Saturday — 8:00 AM to 12:00 PM **Starting Salary:** R$1755.00\. **Benefits:** Meal Allowance, Transportation Allowance, Birthday Bonus and Attendance Bonus, Health and Dental Insurance after probation period, partnership with Open English, and Wedding Gift. Payment: R$1\.755,00 per month Benefits: * Dental care assistance * Life insurance * Meal allowance * Food voucher * Transportation allowance Work Location: On-site