Job Summary: Proactive and communicative Administrative Assistant to handle administrative tasks, customer service, and ensure efficiency in internal processes. Key Highlights: 1. Essential support for internal efficiency and customer relationship management. 2. Collaborative and continuously learning work environment. 3. Opportunity to join a solid company undergoing national expansion with growth potential. We are seeking an organized, communicative, and proactive **Administrative Assistant** to support the company’s administrative and customer service operations. This role is critical to ensuring efficiency in internal processes and maintaining high-quality relationships with customers, building managers, and residents. **Key Responsibilities** * **Provide** customer service to residents via phone and WhatsApp**, ensuring courtesy, clarity, and prompt responses.** * **Enter** monthly billing collections **into internal systems.** * **Issue** bank payment slips and delinquency reports **with accuracy.** * **Perform** registration creation and updates **in internal systems and control spreadsheets.** * **Prepare and send** payment slips for printing at print shops **and dispatch them via postal service.** * **Track** receipt of payment slips at residential buildings**, ensuring correct delivery.** * **Assist with** reception and meeting room organization**, including coffee preparation when necessary.** * **Manage and organize** office supplies**, maintaining a functional and well-structured administrative environment.** **Requirements** * **Bachelor’s degree completed or in progress\- in Administration, Business Management, or related fields.** * **Prior experience in** administrative routines and customer service **(in-person, phone, and WhatsApp).** * **Experience using** administrative and/or billing systems**.** * **Basic proficiency in** Microsoft Office (Word, Excel, Outlook)**.** * **Strong verbal and written communication skills, with a courteous and professional demeanor.** * **Organizational skills, attention to detail, and ability to manage multiple tasks simultaneously.** **Preferred Qualifications** * **Experience in** condominium, real estate, or financial sector companies**.** * **Familiarity with** billing systems and payment slip generation**.** **What We Offer** * Competitive compensation package aligned with market standards**.** * **Collaborative and continuously learning work environment.** **Opportunity to work for a** solid company undergoing national expansion**, with potential for professional growth.**
João Silva
Indeed · HR
João Silva
Indeed · HR
