Technical Sales Representative

Description

Job Summary: Internal Sales Representative for technical and commercial support, preparing quotations and sales proposals for electric motors, maintenance services, parts, and accessories. Key Highlights: 1. Technical and commercial customer support via multiple channels 2. Preparation of quotations and technical commercial proposals 3. Sales negotiation and follow-up with a focus on customer satisfaction **Position: Internal Sales Representative** **Department:** Commercial / Technical Sales **Segment:** Electric Motors, Electromechanical Repair and Maintenance **Level:** Operational **Employment Type:** CLT **Job Mission:** Provide technical and commercial support to customers, prepare quotations and sales proposals for electric motors, maintenance services, parts, and accessories, ensuring customer satisfaction and achievement of the company's commercial targets. **Main Responsibilities:** * Support customers via phone, e\-mail, and digital channels, identifying needs and offering appropriate solutions (sales of motors, parts, and services); * Prepare quotations and commercial proposals based on technical specifications provided by customers; * Negotiate prices, delivery timelines, and commercial terms in accordance with company policies; * Conduct follow\-up on submitted proposals to ensure sales closure and customer satisfaction; * Register sales orders in the system and monitor progress until delivery/invoicing; * Support technical and field teams with information regarding orders, timelines, and commercial terms; * Maintain ongoing relationships with the customer base, performing post\-sales activities and customer loyalty initiatives; * Update ERP/CRM systems with customer information, contact history, and negotiation status; * Support marketing and commercial management teams in campaigns, promotions, and new customer acquisition; * Monitor performance indicators and contribute to achieving monthly sales targets. **Requirements:** **Education:** * Completed high school; * Technical or undergraduate degree in Business Administration, Commercial Management, Electrical Engineering, or Electromechanical Engineering is desirable. **Experience:** * Prior experience in internal sales, preferably within the electrical, motor, automation, or industrial maintenance sectors; * Experience preparing technical quotations and supporting industrial customers. **Knowledge:** * Basic understanding of electric motors, gearboxes, and mechanical components; * Ability to read and interpret technical quotations and product catalogs; * Customer service and negotiation techniques; * Proficiency in Microsoft Office and ERP/CRM systems (Domínio, Totvs, or similar). **Behavioral Competencies:** * Strong verbal and written communication skills; * Proactivity and results orientation; * Organizational skills and attention to detail; * Negotiation and persuasion abilities; * Teamwork and empathy in customer interactions; * Commitment to quality and deadlines. **Expected Outcomes:** * Achievement of monthly sales targets and contribution margin goals; * Satisfied and loyal customers; * Timely and accurate issuance of quotations and proposals; * Efficient integration among commercial, technical, and operational departments. Job Type: Full-time CLT Salary: R$2\.500,00 \- R$3\.500,00 per month Benefits: * Meal allowance * Transportation allowance