Store Operations Associate

Description

Job Summary: Professional responsible for customer service, dispensing medications, sales, inventory management, and organization in a pharmacy setting. Key Highlights: 1. Environment that values humanity and focuses on the customer 2. Opportunities for professional growth 3. A committed team dedicated to delivering outstanding results We are people who care for people. Each of us has unique characteristics, stories, and qualities, yet we are all united by the same purpose: to live life fully. We take pride in our history, which is why we strive to do our best today while keeping an eye on tomorrow. If you value humanity, integrity, customer focus, performance excellence, sustainability, and innovation in solutions in everything you do, join our team of Giants. What is the work environment like? We offer an environment where everyone is a protagonist and agent of change. We foster an excellent organizational climate with engaged individuals committed to delivering outstanding results, as well as significant growth opportunities for you. Come check it out! **Responsibilities and Duties** * Customer Service: Greet customers courteously and proactively, assist in clarifying doubts, and provide product information—including dosage, usage, and possible side effects. * Medication Dispensing: Accurately dispense prescribed medications, adhering to pharmacy regulations and procedures. Ensure patients receive appropriate instructions regarding medication use. * Sales and Sales Recording: Conduct over-the-counter product sales and accurately record transactions. Process payments via cash, credit card, or other payment methods accepted by the pharmacy. * Inventory Management: Regularly verify stock levels of medications and products; replenish items as needed and ensure products remain within their expiration dates. Maintain accurate inventory records. * Product Knowledge: Stay updated on available pharmacy products—including their features, benefits, and potential drug interactions. * Telephone Support: Professionally answer incoming calls and respond to customer inquiries. * Organization: Keep the customer service area and shelves organized. Ensure hazardous products are stored appropriately and in compliance with safety regulations. **Requirements and Qualifications** * Completed high school education; * Basic computer skills; * Prior experience as a cashier or in customer service is desirable; * Availability to work on a rotating 6x1 schedule. WHAT COULD BE A DIFFERENTIATOR: * Experience as a cashier or in customer service. * To increase your chances of being selected for this position, complete the form at https://bit.ly/cursodeoperadordeloja and compete for a spot in the free Store Operations Associate course, developed by Pague Menos Pharmacy Network and Extrafarma. **Additional Information** BENEFITS: * Meal allowance (per collective bargaining agreement); * Transportation allowance; * Health insurance plan, subject to eligibility based on location and position; * Dental plan, available upon enrollment; * Life insurance and funeral assistance; * Online therapy platform; * Maternity program; * Educational partnerships offering exclusive discounts for employees and dependents; * Pague Menos Corporate University with courses and training—Up Farma; * Gold discount at Pague Menos Pharmacies; * Pharmacy partnership (Epharma), offering payroll-deducted discounts; We do not discriminate based on race, religion, sexual orientation, gender identity, nationality, disability, or age. In the history of the **Pague Menos Pharmacy Network and Extrafarma**, health and well-being are both origin and purpose. For us, promoting access to health means freedom and dignity. We are a Brazilian company built by people passionate about people. Present in every state across the country, we are giants—and diverse—by nature! Our story began in 1981 when we opened our first store in Fortaleza-CE and, through **valuing humanity**, **excelling in results**, **focusing on the customer**, **sustainability**, **integrity**, and **innovative solutions**, we became Brazil’s second-largest pharmacy network. Our business model centers on selling products and services focused on our customers’ health and well-being. We operate in the specialty retail market, following the *drugstore* concept. We aim to be more than just a pharmacy network—we strive to become an **integrated health hub**. Thus, since 2016, we have implemented Clinic Farma, a pharmaceutical consultation service where customers receive individualized treatment follow-up in equipped and comfortable rooms. Today, we are over 25,000 Giants united by one purpose: ensuring quality healthcare access across Brazil so more people can **live life fully**. If you love serving others and are someone who cares for people, become a Giant! Here, those who believe and work grow.