Description
The **Store Leader** is responsible for planning and overseeing the daily execution of tasks performed by their subordinates in the store, verifying order, cleanliness, and proper arrangement of merchandise on counters, shelves, and gondolas; ensuring smooth operation of both internal and external environments; maintaining staff appearance standards; and managing other administrative services.
* Monitor sales performance across each department and by individual sales staff to identify issues firsthand — including staff-related challenges, best- and worst-selling items, objections raised, criticisms received — and classify merchandise according to high or low sales turnover, thereby informing the purchasing department;
* Develop business strategies to increase customer count, expand in-store traffic, and optimize profitability;
* Achieve sales targets by training, motivating, guiding, and providing feedback to sales staff, while ensuring all employees are well-informed and adequately prepared regarding new products and daily and/or weekly promotions;
* Manage and supervise all team members within their departments to ensure compliance with store policies and procedures;
* Maintain the store’s visual merchandising standards, overseeing product placement and inspecting cleanliness;
* Review and monitor inventory conducted by store operators;
* Address all issues arising with staff or customers (complaints, dissatisfaction, etc.);
Employment type: Full-time CLT
Compensation: R$2.100,00 – R$2.400,00 per month
Benefits:
* Dental insurance
* Meal allowance
* Transportation allowance
Work location: On-site