RECEPTIONIST

Description

Job Summary: The Receptionist is responsible for opening and canceling appointment slips, guiding and registering exams, providing telephone support, and informing users. Key Highlights: 1. Assisting and advising beneficiaries regarding exams and procedures. 2. Managing registrations and authorizations of exams in the system. 3. Conducting telephone and in-person communication with users. **Who We Are Looking For:** **RECEPTIONIST** **Responsibilities and Duties** * Open and cancel appointment slips; * Request authorization for release to exchange beneficiaries at the time of slip opening; * Guide and code exams for authorization during service; * Issue appointment tickets to beneficiaries according to pre\-established service criteria; * Complete missing registration data during service; * Register requested exams in the Laboratory's system; * Deliver protocols for accessing exam results; * Request exam and procedure authorizations via computerized system; * Request technical support and maintenance for any technical issues; * Issue private exam quotations; * Receive payments for private services and issue receipts containing data required for issuing fiscal invoices; * Schedule in-person exams; * Deliver exam reports; * Provide telephone support; * Provide general information to users; * Address incidents to better serve beneficiaries; * Issue attendance certificates (hours) for patients and companions. **Requirements and Qualifications** * Education: Completed High School; * Basic computer knowledge and ability to operate systems; * Familiarity with the Tasy system is a plus. **Additional Information** * Unimed Guarulhos Health Insurance: A high-quality health plan focused on employee health and well-being. * Dental Insurance: Available with payroll deduction, ensuring oral health care for employees and dependents. * Daycare Assistance: Benefit supporting early childhood education expenses, as per the collective bargaining agreement for each professional category. * Present Employee Program (attendance award): Recognition program valuing attendance and commitment. * Pharmacy Partnership: Facilitates access to medications and health products. * Benefits and Advantages Club: Offers discounts at parks, restaurants, and educational institutions. * Day off for healthcare professionals. * Employee Lounge: Dedicated space for rest and well-being during working hours. * Gympass/Wellhub: Encourages physical activity and promotes quality of life. * Training and Development Programs: Initiatives aimed at employee professional growth. * Partnership with Grupo Primaveras: Funeral assistance available with payroll deduction. * Banking Institution Partnerships: Favorable credit access conditions. * Pet Plan: Benefit supporting pet care. * Longevity Award: Recognition granted every five years of employment with the institution. * Guidance and Support Program: Support in nutrition, psychology, physiotherapy, and physical education. * Internal Recruitment Program: Encourages internal mobility and career development. * On-site Meals: Provision of meals during working hours. * Meal Allowance: Granted per collective bargaining agreement for employees with up to six daily working hours. * Transportation Allowance: Benefit facilitating commuting to the workplace. Working Hours: Rotating 6x1 schedule — Monday to Friday, 1:00 PM to 7:00 PM; Saturday\|Sunday, 6:00 AM to 12:00 PM. ***All our opportunities are open to all candidates regardless of race, color, religion, gender, age, nationality, disability, sexual orientation, gender identity or expression, respecting diversity and promoting inclusion.*** Unimed Guarulhos is much more than a healthcare plan and services cooperative. We are a brand whose purpose is caring for and promoting the well-being of all lives we serve. We are human because we listen to people’s needs. We recognize the importance of attention and open communication, of being present and always willing to care for and help people care for themselves, others, and the world. **Why Join Unimed Guarulhos?** At Unimed Guarulhos, we seek professionals who can identify and manage the care journey for all individuals. More than technical expertise, we aim to enhance our processes humanely within a collaborative environment. If you resonate with Unimed Guarulhos’ approach to care, apply to the opportunities below: **Our Benefits – Unimed Guarulhos.** **We Care for You** **Health**: Unimed Guarulhos Health Insurance (a high-quality plan designed for your well-being) and Dental Insurance (with payroll deduction for you and dependents). **Pharmacy**: Partnership with Drogaria SP for easier access to medications. **Family Support**: Partnership with Grupo Primaveras (funeral assistance with payroll deduction) and Daycare Assistance (support for mothers per collective bargaining agreement). **Your Well-being and Quality of Life:** **Physical Activity:** Gympass/Wellhub to encourage a healthy lifestyle. **Comprehensive Support:** Guidance and support program offering nutritional, psychological, physiotherapy, and physical education assistance. **Employee Lounge:** A dedicated space to rest and recharge. **Advantages Club:** Exclusive discounts at parks, bars, restaurants, and educational institutions. **Development and Career:** **Growth**: Incentives through training and development programs. **Internal Recruitment:** We value in-house talent, allowing you to apply for new opportunities. **Education:** Corporate university and certified training for your professional and personal development. **General Information:** Meals: Meal Voucher/Allowance. Mobility: Transportation Allowance.