Job Summary: Responsible for monitoring, supervising, and operating the shopping center's parking systems, ensuring proper functionality and customer support. Key Highlights: 1. Customer service and guidance in the parking area 2. Monitoring and operation of parking systems 3. Assistance in simple mechanical issues The **Iguatemi Ribeirão Preto** opened in 2013 and features exceptional architecture, captivating visitors with large skylights and a garden in its Open Mall. The shopping center offers a complete tenant mix and a renowned gastronomic hub with acclaimed restaurants, making it the ideal destination for memorable leisure, dining, and shopping experiences. **Mission of the Parking Controller Position:** * Responsible for monitoring, supervising, and operating the shopping center’s parking systems. **Responsibilities and Duties:** * Updating shift-related incidents and pending items. * Monitoring the parking area via CCTV and verifying cameras/equipment. * Identifying and reporting failures in gates, barriers, APS, and automatic systems. * Providing customer guidance via intercom and granting access in cases of ticket/equipment failure. * Screening and assisting customers during hours when the shopping center is closed. * Assisting customers with simple mechanical issues (battery, tire, key-related). * Managing traffic flow when parking spaces are fully occupied and facilitating internal traffic. * Supporting floor and cashier opening/closing procedures and controlling vehicle dwell time. * Organizing garages during opening/closing and maintaining signage and isolation measures. * Organizing and storing equipment (cones, barricades, PPE). * Monitoring the team of parking controllers and valets. **Requirements:** * Completed high school education. * Basic computer skills (for system data entry). * Availability to work on a 5x1 rotating schedule. * Strong communication skills for guiding customers. **Additional Information:** * 5x1 rotating schedule – 07:20 to 15:40 * 100% on-site work at Iguatemi Ribeirão Preto Shopping Center Employment Type: Full-time, CLT permanent contract Compensation: R$2,038.00 per month Benefits: * Medical insurance * Dental insurance * Childcare allowance * Basic food basket * Commercial agreements and discounts * Free parking * Profit-sharing program * Private pension plan * Life insurance * Food allowance * Meal voucher * Transportation voucher Work Location: On-site