**Job Description** Consigaz Group is a national company with over 50 years in the market and 2,000 employees across 8 states. We are a diverse, inclusive company focused on innovation and environmental sustainability. We respect and care deeply about our employees. We provide an essential service to society: LPG gas distribution. Our unwavering purpose is "To be the energy for everyone." Our work culture centers on always being present—whenever our customers need us! We are seeking professionals who can join our team and contribute to achieving this purpose. If you identify with our core values (Responsibility, Flexibility and Agility, Innovation, Human Respect, Sustainability, and Quality & Safety), join our team! We would be delighted to receive your application and learn more about your career and professional journey. Position Details * Assist in developing LPG central and distribution network projects, in compliance with current technical standards. * Provide remote or on-site technical support to customers, identifying and resolving LPG system failures. * Schedule field engineers’ technical visits, optimizing routes and deadlines. * Finalize service orders (SOs), ensuring proper process closure. * Issue technical reports, certificates, and Technical Responsibility Statements (ART) via the CREA website. * Analyze incident data recorded in CRM, develop trend charts, and propose corrective actions. * Provide technical support to Installation, Engineering, After-sales, Commercial, Key Accounts, Bidding, and Customer Service departments. * Annually (or as required) organize and submit the customer list for preventive maintenance planning. * Weekly monitor customer preventive maintenance schedules and open corresponding SOs. * Receive and close CRM incidents related to preventive maintenance, ensuring proper recording and handling. * Monthly update the customer database with the status of completed maintenance activities. * Weekly monitor tank inventory and track progress of new installations at operational bases. * Create, update, and review installation department procedures, promoting standardization and continuous improvement. * Analyze and cancel service orders where applicable, ensuring alignment between planning and execution. Requirements * Currently enrolled in or recently graduated from an undergraduate Engineering program. * Proficiency in Microsoft Office, especially Excel for report generation; Power BI is desirable. * Knowledge of industrial piping sizing is desirable. Additional Information * Compensation package includes base salary + 30% hazard pay; * Working hours: Monday through Friday, 8:00 AM to 5:48 PM; * Work location: SIA Brasília ### **Employment Type:** CLT ### **Required Knowledge and Skills:** Critical Analysis, Communication, Organization, Teamwork, Systems Thinking ### **Benefits:** Childcare Assistance, Funeral Assistance, Workplace Gymnastics, Profit Sharing (PLR), Health Plan, Dental Plan, Life Insurance, Meal Voucher, On-site Cafeteria, Pharmacy Voucher, Transportation Voucher, Wellhub (formerly Gympass), Exceptional Child Assistance ### **Department:** Installation