CUSTOMER SERVICE ASSISTANT

Description

Job Summary: Movida seeks passionate professionals to join an innovative, customer-focused company that values development and well-being. Key Highlights: 1. Customer and People focus as top priorities 2. Innovative and straightforward culture 3. Affirmative, inclusive, and non-discriminatory selection processes Movida is an urban mobility solutions company with a business model strongly oriented toward socio-environmental development. Since entering the market in 2006, it now operates Brazil’s newest vehicle fleet and maintains branches in the country’s major cities and airports. The company is recognized as a modern car rental provider aligned with the latest technological trends—investing continuously in fleet diversification and renewal, employee training, and exclusive services. Guided by its devotion to service, Movida pioneered offerings such as monthly and long-term car rentals for individuals, pre-payment options, and 27-hour daily rental periods. With a strong technology focus, it also led the industry by introducing solutions including web check-in, in-car Wi-Fi, social media chatbots, and contactless payment technology across all vehicles. A SIMPAR company, Movida is now part of Movida Participações, established in 2015 to manage operations in car rental, used vehicle sales, and light-vehicle fleet outsourcing management. With over 6,000 passionate professionals, Movida stands out for its innovative, no-nonsense approach. Customer focus and People are embedded in its DNA! All selection processes conducted by **MOVIDA** are affirmative, inclusive, and non-discriminatory. **Responsibilities and Duties** **Requirements and Qualifications** * Educational level; * Knowledge; * Prior experience in xxxxx is desirable; * Easy access to the xxxxx region is required. **Additional Information** We offer the traditional benefits you already know—and go beyond them. Learn more! * **TUNED IN TO YOU:** Specialized support for our employees and their families via a 24/7 hotline offering psychological, health, social, family, financial, and/or legal assistance—all provided with absolute confidentiality. * Extended **Maternity** and **Paternity Leave**, plus a **Newborn Kit** for new mothers and fathers. * We understand how important children’s and teenagers’ education is. At **MOVIDA**, we help cover the cost of the **school supplies kit** for our employees’ children. * Our employees enjoy exclusive access to a **discount platform** covering travel, culture and entertainment, services, gastronomy, education, and wellness. * Through the **MOVIDA University**, our employees learn and advance their professional development—becoming true protagonists of their own careers.  * We recognize and value our **veteran employees** who celebrate work anniversaries with us. Employees with **over 15 years** of service receive an especially grand celebration. * **Mom’s Corner:** Dedicated spaces at our headquarters in Itaim Bibi and administrative headquarters in Mogi das Cruzes are designed for mothers returning from maternity leave who wish to **continue breastfeeding**. These private, comfortable areas provide all necessary **equipment for milk expression and storage**. **** * **Totalpass:** Access to an extensive network of gyms and mental health and nutrition services, promoting healthy habits and well-being. * **Pet Love:** To care for your four-legged family member too, we include a special benefit for this cherished member of your family. Do you identify with this opportunity? Explore our open positions, apply, and grow together with a company that expands every day. **About Movida** Movida (MOVI3) is a car rental company delivering innovative urban mobility solutions for all types of needs. As the first in Brazil to introduce services such as monthly individual car rentals, in-car Wi-Fi, pre-payment options, and social media chatbots, Movida was the first car rental company in the country to go beyond just cars—helping revolutionize the Brazilian car rental sector. Attuned to modern times, Movida invests in sustainability: it became the world’s first publicly listed car rental company to earn B Corporation Certification—a distinction reserved for companies whose business models prioritize socio-environmental development. In Brazil, it launched Carbon Free—the first program of its kind among car rental companies—to offset CO2 emissions generated by customer rentals. Since entering the market in 2006, Movida was acquired by JSL in 2013, went public in February 2017, and today forms part of SIMPAR S.A. Combining an innovative profile with strong corporate governance, Movida serves both retail customers through car rentals and corporate clients through fleet outsourcing, as well as selling used vehicles. Following significant investments over the past four years, Movida now operates a fleet exceeding 268,000 vehicles, 259 car rental locations, and 89 used-vehicle sales points. For more information, visit Movida’s website: https://www.movida.com.br/