CONTRACT ASSISTANT

Description

Job Summary: The professional will be responsible for customer service via WhatsApp and telephone, monitoring delinquent contracts, and other administrative tasks. Key Highlights: 1. Innovative, customer-focused company committed to socio-environmental development 2. Focus on technology and fleet diversification 3. Affirmative, inclusive, and non-discriminatory selection processes Movida is a company offering innovative urban mobility solutions, operating under a business model strongly oriented toward socio-environmental development. Since entering the market in 2006, it now operates Brazil’s newest vehicle fleet and maintains locations across the country’s major cities and airports. The company is recognized as a modern car rental provider aligned with the latest technological trends—investing continuously in fleet diversification and renewal, employee training, and exclusive services. Guided by its devotion to service, Movida pioneered offerings such as monthly and long-term car rentals for individuals, pre-payment options, and 27-hour daily rental periods. With a strong focus on technology, it also led the industry by introducing solutions including web check-in, in-car Wi-Fi, social media chatbots, and contactless payment technology across all vehicles. A company of SIMPAR, Movida is now part of Movida Participações, established in 2015 to manage operations in car rental, used car sales, and light-vehicle fleet outsourcing management. With over 6,000 passionate employees, Movida stands out for its innovative and straightforward approach. Customer focus and its people (“GENTE”) are at the core of its DNA! All selection processes conducted by **MOVIDA** are affirmative, inclusive, and non-discriminatory. **Responsibilities and Duties** Customer service via WhatsApp and telephone, monitoring delinquent contracts, and other related activities. **Requirements and Qualifications** * Completed high school education * Proficiency in Microsoft Office suite **Additional Information** We offer the traditional benefits you already know—and go beyond them. Learn more! * **TUNED IN TO YOU:** Specialized support for our employees and their families through a 24-hour hotline providing confidential psychological, health, social, family, financial, and/or legal assistance. * Extended **Maternity Leave** and **Paternity Leave**, plus a **Newborn Kit** for new mothers and fathers. * We understand how important children’s and teenagers’ education is. At **MOVIDA**, we support our employees’ children’s back-to-school needs with a **School Supplies Kit**. * Our employees enjoy exclusive access to a **discount platform** covering travel, culture and entertainment, services, gastronomy, education, and wellness. * Through the **MOVIDA University**, our employees learn and accelerate their professional development, becoming true protagonists of their own careers.  * We recognize and value our **veteran employees** who celebrate milestones of service with us. Employees with **15+ years** receive an especially grand celebration. * **Mom’s Corner:** Dedicated spaces at our headquarters in Itaim Bibi and administrative headquarters in Mogi das Cruzes, designed for mothers returning from maternity leave who wish to **continue breastfeeding**. These private, comfortable areas provide all necessary equipment for milk expression and storage. **** * **Totalpass:** Access to an extensive network of gyms and mental health and nutrition services, promoting healthy habits and overall well-being. * **Pet Love:** To care for your four-legged family member too, we offer a special benefit for this beloved member of your family. Do you identify with this opportunity? Explore our open positions, apply, and join us in building a company that grows every day. **About Movida** Movida (MOVI3\) is a car rental company delivering innovative urban mobility solutions for every need. As the pioneer in offering individual monthly rentals, in-car Wi-Fi, pre-payment options, and social media chatbots, Movida was the first car rental company in Brazil to expand beyond vehicles—helping revolutionize the national car rental sector. Attuned to modern times, Movida invests in sustainability: it became the world’s first publicly listed car rental company to earn B Corporation Certification, joining an elite group of businesses whose business model centers on socio-environmental development. In Brazil, it launched Carbon Free—the first program of its kind among car rental companies—to neutralize CO2 emissions generated by its customers’ rentals. Since entering the market in 2006, Movida was acquired by JSL in 2013, went public in February 2017, and is now part of SIMPAR S.A. Combining an innovative profile with strong corporate governance, Movida serves both retail customers (car rentals) and corporate clients (fleet outsourcing), while also selling certified pre-owned vehicles. Following significant investments over the past four years, Movida now operates a fleet exceeding 268,000 vehicles, 259 car rental locations, and 89 pre-owned vehicle sales points. More information is available on Movida’s website: https://www.movida.com.br/