OPERATIONS ASSISTANT

Description

Job Summary: This role supports the analysis and management of customer contracts, verifies the usage conditions of the Reserve Car, and updates administrative controls to ensure proper process execution. Key Highlights: 1. Support in analyzing and managing customer contracts 2. Assistance in verifying the usage conditions of the Reserve Car 3. Contribution to the correct execution of administrative processes Movida is an innovative urban mobility solutions company with a business model strongly oriented toward socio-environmental development. Operating since 2006, it currently owns Brazil's newest vehicle fleet and maintains branches in the country's main cities and airports. The company is recognized as a modern car rental provider aligned with the latest technological trends, investing in fleet diversification and renewal, employee training, and exclusive services. Guided by a devotion to service, Movida was a pioneer in offering services such as monthly and long-term car rentals for individuals, pre-payment options, and 27-hour daily rates. Focused on technology, it also led the industry by introducing solutions like web check-in, in-car Wi-Fi, social media chatbots, and contactless payment technology across all vehicles. A SIMPAR company, Movida is now part of Movida Participações, established in 2015 to manage operations related to car rentals, used vehicle sales, and light vehicle fleet outsourcing management. With over 6,000 passionate employees, Movida stands out for its innovative and straightforward approach. Customer focus and its people are at the core of its DNA! All selection processes conducted by **MOVIDA** are affirmative, inclusive, and non-discriminatory. **Responsibilities and Duties** * Support the analysis and management of customer contracts, including information verification and contractual status tracking. * Assist in analyzing the Reserve Car product, verifying whether usage conditions comply with established rules. * Monitor the customer’s reserve vehicle contract status, flagging inconsistencies or necessary adjustments. * Update tracking controls and spreadsheets, ensuring organized and reliable information. * Support the team in administrative routines related to contracts and the Reserve Car product. * Follow procedures and guidelines defined by the department, contributing to the correct execution of processes. **Requirements and Qualifications** * Completed high school education. * Basic knowledge of Microsoft Office (Excel, Word, Outlook). * Aptitude for handling information, documents, and administrative controls. **Additional Information** We offer the traditional benefits you already know — and go beyond them. Learn more! * **CONNECTED WITH YOU:** Specialized support for our employees and their families via a 24-hour center offering psychological, health, social, family, financial, and/or legal assistance — all strictly confidential. * Extended **Maternity Leave** and **Paternity Leave**, plus a **Newborn Kit** for new mothers and fathers. * We understand how important children's and adolescents' education is. At **MOVIDA**, we help our employees purchase the **school supplies kit** for their children. * Our employees enjoy exclusive access to a **discount platform** covering travel, culture and entertainment, services, gastronomy, education, and wellness. * Through the **MOVIDA University**, our employees learn and enhance their professional development, becoming protagonists of their own careers.  * We recognize and value our **veteran employees**, celebrating milestones of service. Employees with **over 15 years** receive an especially grand celebration. * **Mom's Corner:** A dedicated space located at our headquarters in Itaim Bibi and at our administrative headquarters in Mogi das Cruzes, designed for mothers returning from maternity leave who wish to **continue breastfeeding**. This private and comfortable area provides all necessary **equipment for milk expression and storage**. **** * **Totalpass:** Access to an extensive network of gyms and mental health and nutrition services, promoting healthy habits and overall well-being. * **Pet Love:** To care for your four-legged family member too, we offer a special benefit for this beloved member of your family. Do you identify with this position? Explore our job openings, apply, and join us in building a company that grows every day. **About Movida** Movida (MOVI3\) is a car rental company providing innovative urban mobility solutions for all types of needs. A pioneer in offering services such as monthly car rentals for individuals, in-car Wi-Fi, pre-payment, and social media chatbots, it was the first car rental company in Brazil to go beyond just cars — helping revolutionize the Brazilian car rental sector. Attuned to modern times, Movida invests in sustainability, being the world’s first publicly listed car rental company to receive B Corporation Certification — joining an elite group of companies whose business models prioritize socio-environmental development. In Brazil, it was the first to launch the Carbon Free program, which neutralizes CO2 emissions generated by its customers’ rentals. Since entering the market in 2006, Movida was acquired by JSL in 2013, went public in February 2017, and is now part of SIMPAR S.A. With an innovative profile combined with strong corporate governance, it operates both in retail (car rentals) and corporate markets (outsourced fleet management for companies), as well as used vehicle sales. Following substantial investments over the past four years, Movida now operates a fleet of over 268,000 vehicles, 259 car rental branches, and 89 used vehicle sales points. More information is available on Movida’s website: https://www.movida.com.br/