Customer Service Assistant

Description

Job Summary: The Customer Service Assistant will be responsible for delivering customer service, executing operational processes, and implementing visual merchandising activities within the department. Key Highlights: 1. Customer service across all touchpoints 2. Execution of operational processes and visual merchandising 3. Offering the Riachuelo credit card and financial products **Here at Riachuelo, we connect with you! \#VemSerRCHLOVER** We exist to connect desires with achievements. And your choice of Riachuelo to build your career is an achievement for us! Here, our 40,000+ RCHLOVERS find the best environment to transform and grow alongside us. After all, we are fashion, retail, tech, logistics, finance, manufacturing—and Latin America’s largest fashion company! **Let’s together build Brazil’s largest fashion, lifestyle, and financial products ecosystem!** Our Store Team is seeking a Customer Service Assistant to join our team! **Please note that our opportunities are open to everyone. At Riachuelo, you’ll find a diverse, respectful, and empathetic environment where we care for our RCHLOVERS.** **Responsibilities and Duties** Responsible for delivering customer service, executing operational processes, and implementing visual merchandising activities within the department. * Deliver customer service across all touchpoints; * Execute operational processes and visual merchandising activities within the department; * Offer the Riachuelo credit card and financial products to all customers; * Understand and strive to achieve established goals. **Requirements and Qualifications** **It is essential that you have and/or know:** * Completed high school education. * Affinity with shopping mall retail. * Flexible availability, including weekends. * Work schedule: 6 days on, 1 day off. **Additional Information** **What benefits do we offer?** * Medical assistance – after 12 months * Dental assistance * Gympass * Educational partnerships * Riachuelo discounts * Meal or food allowance * Transportation allowance * Profit and results sharing * Commissions based on goal attainment * Salary: BRL 2,104.00 * Commission **To learn about all our benefits, visit** **www.riachuelo.com.br/carreiras** **Interested? Apply now!** **\#VemSerRCHLOVER** When you think of Riachuelo, you think of our stores, right? But have you ever considered what happens before our stores receive the collections that win over Brazil year after year? Today, we are over 30,000 possibility creators spread across the entire national territory, working in diverse areas to build **the Fashion that inspires Brazil.** Beyond our 430+ stores under the brands Riachuelo, Casa Riachuelo, Fan Lab, and Carter’s, we also have teams in Corporate, Manufacturing, Distribution Centers, Contact Center, and our financial arm Midway—plus many other divisions operating collaboratively within an integrated business model that ensures we remain **unique** in the Brazilian market. We work with **fashion** to create **positive impact** directly in our country—and we **love what we do**. Our culture guides our actions and relationships, reinforcing our **Brazilian, welcoming, and entrepreneurial essence.**