CUSTOMER SERVICE ASSISTANT

Description

Job Summary: Movida is seeking professionals with experience in customer service or call center operations and proficiency in Microsoft Office to join its innovative, customer-focused team. Key Highlights: 1. Innovative company focused on customers 2. Culture that values professional development 3. Inclusive and non-discriminatory work environment Movida is an urban mobility solutions company with a business model strongly oriented toward socio-environmental development. Operating since 2006, it currently owns the newest vehicle fleet in Brazil and operates stores in the country's main cities and airports. The company is recognized as a modern car rental provider aligned with the latest technological trends, investing continuously in fleet diversification and renewal, employee training, and exclusive services. Guided by a commitment to service, Movida was the first in Brazil to offer services such as monthly and long-term car rentals for individuals, prepaid options, and 27-hour daily rental periods. Focused on technology, it also pioneered industry solutions including web check-in, in-car Wi-Fi, social media chatbots, and contactless payment technology across all vehicles. A SIMPAR Group company, Movida today forms part of Movida Participações, established in 2015 to manage operations in car rental, used vehicle sales, and light vehicle fleet outsourcing management. With over 6,000 passionate employees, Movida differentiates itself through its innovative and straightforward approach. Customer focus and its PEOPLE are at the core of its DNA! All selection processes conducted by **MOVIDA** are affirmative, inclusive, and non-discriminatory. **Responsibilities and Duties** **Requirements and Qualifications** #### **Requirements and Qualifications** * Experience in customer service or call center (active and/or inbound) — non-mandatory; * Proficiency in Microsoft Office (intermediate level); * Easy access to Mogi das Cruzes; **Additional Information** We offer the traditional benefits you already know—and go beyond them. Learn more! * **TUNED IN TO YOU:** Specialized 24/7 support for our employees and their families via a dedicated center offering psychological, health, social, family, financial, and/or legal assistance—all with absolute confidentiality. * Extended **Maternity Leave** and **Paternity Leave** \+ **Newborn Kit** for new mothers and fathers. * We understand how important children’s and teenagers’ education is. At **MOVIDA**, we help with purchasing the **school supply kit** for our employees’ children. * Our employees enjoy exclusive access to a **discount platform** covering travel, culture and entertainment, services, gastronomy, education, and wellness. * Through the **MOVIDA University**, our employees learn and accelerate their professional development—becoming true protagonists of their careers.  * We recognize and value our **veteran employees** who celebrate milestones with us. Employees with **over 15 years** of service receive an especially grand celebration. * **Mom's Corner:** Located at our headquarters in Itaim Bibi and administrative headquarters in Mogi das Cruzes, this space supports mothers returning from maternity leave who wish to **continue breastfeeding**. It provides all necessary **equipment for milk expression and storage**, ensuring privacy and comfort. **** * **Totalpass:** Access to an extensive network of gyms and mental health and nutrition services, promoting healthy habits and well-being. * **Pet Love:** To care for your four-legged family member too, we include a special benefit for this beloved member of your family. Do you identify with this opportunity? Explore our open positions, apply—and let’s grow together with this company that expands every day. **About Movida** Movida (MOVI3\) is a car rental company providing innovative urban mobility solutions for all types of needs. As the pioneer in offering services such as monthly individual car rentals, in-car Wi-Fi, prepaid options, and social media chatbots, Movida became the first car rental company in Brazil to transcend the vehicle—helping revolutionize the car rental sector nationwide. Attuned to modern times, Movida invests in sustainability: it was the world’s first publicly listed car rental company to achieve B Corporation Certification, joining an elite group of companies whose business model centers on socio-environmental development. In Brazil, it launched Carbon Free—the first such program among car rental companies—to neutralize CO2 emissions generated by its customers’ rentals. Since entering the market in 2006, Movida was acquired by JSL in 2013, went public in February 2017, and is now part of SIMPAR S.A. Combining innovation with strong corporate governance, Movida serves both retail customers through car rentals and corporate clients via fleet outsourcing, in addition to selling used vehicles. Following significant investments over the past four years, Movida now operates a fleet exceeding 268,000 vehicles, 259 car rental stores, and 89 used-vehicle sales points. Further information is available on Movida’s website: https://www.movida.com.br/