CUSTOMER SERVICE ASSISTANT

Description

Job Summary: Movida is seeking passionate individuals to join their innovative and customer-focused team, contributing to a company dedicated to urban mobility solutions and socio-environmental development. Key Highlights: 1. Join an innovative, customer-focused company 2. Work in urban mobility with a strong socio-environmental orientation 3. Develop professionally at MOVIDA University Movida is a company providing innovative urban mobility solutions, operating under a business model strongly oriented toward socio-environmental development. Since entering the market in 2006, it now operates Brazil's newest vehicle fleet and maintains branches in the country's major cities and airports. The company is recognized as a modern car rental provider aligned with the latest technological trends, investing in fleet diversification and renewal, employee training, and exclusive services. Guided by its devotion to service, Movida was a pioneer in offering services such as monthly and long-term rentals for individuals, pre-payment options, and 27-hour daily rental periods. Focused on technology, it also led the industry by introducing solutions including web check-in, in-car Wi-Fi, social media chatbots, and contactless payment technology across all vehicles. A SIMPAR Group company, Movida today belongs to Movida Participações, established in 2015 to manage operations in Car Rental, Used Vehicle Sales, and Light Vehicle Fleet Outsourcing Management. With over 6,000 passionate employees, Movida distinguishes itself through its innovative, straightforward approach. Customer focus and its PEOPLE are embedded in its DNA! All selection processes conducted by **MOVIDA** are affirmative, inclusive, and non-discriminatory. **Responsibilities and Duties** **Requirements and Qualifications** * Educational Level; * Knowledge; * Prior experience in xxxxx is desirable; * Easy access to the xxxxx region is required. **Additional Information** We offer the traditional benefits you already know—and more. Learn more! * **TUNED IN TO YOU:** Specialized support for our people and their families via a 24-hour hotline offering psychological, health, social, family, financial, and/or legal assistance—all with absolute confidentiality. * Extended **Maternity Leave** and **Paternity Leave**, plus a **Newborn Kit** for new mothers and fathers. * We understand how vital children’s and adolescents’ education is. At **MOVIDA**, we help with purchasing the **school supplies kit** for our employees’ children. * Our people enjoy exclusive access to a **discount platform** covering travel, culture and entertainment, services, gastronomy, education, and wellness. * Through the **MOVIDA University**, our people learn and accelerate their professional development—becoming true protagonists of their careers.  * We recognize and value our **veteran employees**, honoring those who reach milestone anniversaries. Employees with **over 15 years** of service receive an especially grand celebration. * **Mom’s Corner:** This space, located at our Itaim Bibi headquarters and Administrative Headquarters in Mogi das Cruzes, is dedicated to mothers returning from maternity leave who wish to **continue breastfeeding**. The area provides all necessary **equipment for milk expression and storage**, ensuring privacy and comfort. **** * **Totalpass:** Access to an extensive network of gyms and mental health and nutrition services, promoting healthy habits and well-being. * **Pet Love:** To care for your four-legged family member too, we offer a special benefit for this beloved member of your family. Do you identify with this position? Explore our open positions, apply—and let’s grow together at this company that expands every day. **About Movida** Movida (MOVI3\) is a car rental company delivering innovative urban mobility solutions for every need. A pioneer in offering services such as individual monthly rentals, in-car Wi-Fi, pre-payment, and social media chatbots, it was the first car rental company in Brazil to go beyond the vehicle—helping revolutionize the car rental sector nationwide. Attuned to modern times, Movida invests in sustainability: it became the world’s first publicly listed car rental company to obtain B Corporation Certification—a distinction held by only a select group of companies whose business models prioritize socio-environmental development. In Brazil, it launched Carbon Free—the first program of its kind among car rental companies—to neutralize CO2 emissions generated by its customers’ rentals. Since entering the market in 2006, Movida was acquired by JSL in 2013, went public in February 2017, and is now part of SIMPAR S.A. Combining an innovative profile with robust corporate governance, Movida serves both retail customers through car rentals and corporate clients via light-vehicle fleet outsourcing, while also selling used vehicles. Following substantial investments over the past four years, Movida now operates a fleet exceeding 268,000 vehicles, 259 car rental branches, and 89 used-vehicle sales points. For more information, visit Movida’s website: https://www.movida.com.br/