CUSTOMER SERVICE ASSISTANT

Description

Job Summary: Movida is seeking passionate professionals for positions in an innovative and straightforward company focused on customers and socio-environmental development. Key Highlights: 1. Customer and People focus as top priorities 2. Affirmative, inclusive, and non-discriminatory selection processes 3. Innovative and straightforward culture Movida is a company providing innovative urban mobility solutions, with a business model strongly oriented toward socio-environmental development. Operating since 2006, it currently boasts the newest vehicle fleet in Brazil and maintains branches in the country’s major cities and airports. The company is recognized as a modern car rental firm aligned with the latest technological trends, investing in fleet diversification and renewal, employee training, and exclusive services. Guided by devotion to service, Movida pioneered offerings such as monthly and long-term car rentals for individuals, pre-payment options, and 27-hour daily rental periods. Focused on technology, it also led the industry by introducing solutions including web check-in, in-car Wi-Fi, social media chatbots, and contactless payment technology across all vehicles. A SIMPAR company, Movida is now part of Movida Participações, established in 2015 to manage operations related to car rentals, used vehicle sales, and light vehicle fleet outsourcing management. With over 6,000 passionate employees, Movida stands out for its innovative and straightforward approach. Customer focus and People are core elements embedded in its DNA! All selection processes conducted by **MOVIDA** are affirmative, inclusive, and non-discriminatory. **Responsibilities and Duties** **Requirements and Qualifications** * Educational level; * Knowledge; * Prior experience in xxxxx is desirable; * Easy access to the xxxxx region is required. **Additional Information** We offer the traditional benefits you already know—and more. Learn more! * **TUNED IN TO YOU:** Specialized support for our employees and their families via a 24/7 hotline offering psychological, health, social, family, financial, and/or legal assistance—all provided with absolute confidentiality. * Extended **Maternity Leave** and **Paternity Leave**, plus a **Newborn Kit** for new mothers and fathers. * We understand how vital children’s and adolescents’ education is. At **MOVIDA**, we assist our employees in purchasing **school supplies kits** for their children. * Our employees enjoy exclusive access to a **discount platform** covering travel, culture and entertainment, services, gastronomy, education, and wellness. * Through the **MOVIDA University**, our employees learn and accelerate their professional development, becoming protagonists of their own careers.  * We recognize and value our **veteran employees** celebrating work anniversaries. Employees with **15+ years** receive an especially grand celebration. * **Mom’s Corner:** A dedicated space located at the Itaim Bibi headquarters and the Mogi das Cruzes administrative office, designed for mothers returning from maternity leave who wish to **continue breastfeeding**. This private and comfortable area provides all necessary **equipment for milk expression and storage**. **** * **Totalpass:** Access to an extensive network of gyms and mental health and nutrition services, promoting healthy habits and well-being. * **Pet Love:** To care for your four-legged family member too, we include a special benefit for this beloved member of your family. Do you identify with this position? Explore our openings, apply, and join us in growing this company every day. **About Movida** Movida (MOVI3\) is a car rental company delivering innovative urban mobility solutions for all kinds of needs. As the pioneer in offering services such as monthly rentals for individuals, in-car Wi-Fi, pre-payment options, and social media chatbots, it became the first car rental company in Brazil to go beyond the vehicle—helping revolutionize the car rental sector nationwide. Attuned to modern times, Movida invests in sustainability, being the world’s first publicly listed car rental company to earn B Corporation Certification, joining an elite group of companies whose business models prioritize socio-environmental development. In Brazil, it was the first to launch the Carbon Free program, neutralizing CO2 emissions generated by its customers’ rentals. Since entering the market in 2006, Movida was acquired by JSL in 2013, went public in February 2017, and is now part of SIMPAR S.A. With an innovative profile combined with strong corporate governance, it operates both in retail—car rentals—and in the corporate market—outsourcing fleet management for businesses—as well as selling used vehicles. Following numerous investments over the past four years, Movida now manages a fleet exceeding 268,000 vehicles, operates 259 car rental branches, and maintains 89 used-vehicle sales points. For more information, visit Movida’s website: https://www.movida.com.br/