CUSTOMER SERVICE ASSISTANT

Description

Job Summary: Movida is seeking passionate professionals to join its innovative team, focused on customers and people. Key Highlights: 1. Innovative and straightforward company 2. Customer- and people-focused 3. Affirmative and inclusive selection processes Movida is a company offering innovative urban mobility solutions, operating under a business model strongly oriented toward socio-environmental development. Since entering the market in 2006, it now operates Brazil’s newest vehicle fleet and maintains locations in major cities and airports nationwide. The company is recognized as a modern car rental provider aligned with the latest technological trends, investing continuously in fleet diversification and renewal, employee training, and exclusive services. Guided by a commitment to service, Movida pioneered offerings such as monthly and long-term rentals for individuals, pre-payment options, and 27-hour daily rental periods. Embracing technology, it also led the industry by introducing solutions including web check-in, in-car Wi-Fi, social media chatbots, and contactless payment technology across all vehicles. A SIMPAR company, Movida is currently part of Movida Participações, established in 2015 to manage operations related to car rentals, used vehicle sales, and light-vehicle fleet outsourcing management. With over 6,000 passionate employees, Movida stands out for its innovative and straightforward approach. Customer focus and its PEOPLE are embedded in its DNA! All selection processes conducted by **MOVIDA** are affirmative, inclusive, and non-discriminatory. **Responsibilities and Duties** **Requirements and Qualifications** * Educational level; * Knowledge; * Prior experience in xxxxx is desirable; * Easy access to the xxxxx region is required. **Additional Information** The traditional benefits you already know—we offer those too. But we go further. Learn more! * **TUNED IN TO YOU:** Specialized support for our employees and their families through a 24/7 helpline providing psychological, health, social, family, financial, and/or legal assistance—all delivered with absolute confidentiality. * Extended **Maternity Leave** and **Paternity Leave**, plus a **Newborn Kit** for new mothers and fathers. * We understand how vital children’s and adolescents’ education is. At **MOVIDA**, we help cover the cost of the **school supply kit** for our employees’ children. * Our employees enjoy exclusive access to a **discount platform** covering travel, culture and entertainment, services, gastronomy, education, and wellness. * Through the **MOVIDA University**, our employees learn and advance their professional development, becoming true protagonists of their careers.  * We recognize and value our **veteran employees** celebrating years of service. Employees with **more than 15 years** receive an especially grand celebration. * **Mom’s Corner:** Located at our headquarters in Itaim Bibi and at our administrative headquarters in Mogi das Cruzes, this space is dedicated to mothers returning from maternity leave who wish to **continue breastfeeding**. The area provides all necessary **equipment for milk expression and storage**, ensuring privacy and comfort. **** * **Totalpass:** Access to an extensive network of gyms and mental health and nutrition services, promoting healthy habits and well-being. * **Pet Love:** To care for your four-legged family member too, we include a special benefit for this beloved member of your family. Do you identify with this opportunity? Explore our open positions, apply, and let’s grow together at this company that expands every day. **About Movida** Movida (MOVI3\) is a car rental company delivering innovative urban mobility solutions tailored to all kinds of needs. As a pioneer in offering services such as individual monthly rentals, in-car Wi-Fi, pre-payment options, and social media chatbots, Movida became the first car rental company in Brazil to move beyond just cars—helping revolutionize the car rental sector nationwide. Attuned to modern times, Movida invests in sustainability, being the world’s first publicly listed car rental company to earn B Corporation Certification—a distinction reserved for companies whose business models prioritize socio-environmental development. In Brazil, Movida was also the first to launch the Carbon Free program, which offsets CO2 emissions generated by its customers’ rentals. Since entering the market in 2006, Movida was acquired by JSL in 2013 and went public in February 2017. Today, it operates as one of the companies within SIMPAR S.A. With an innovative profile supported by strong corporate governance, Movida serves both retail customers via car rentals and corporate clients through fleet outsourcing, in addition to selling used vehicles. Following substantial investments over the past four years, Movida now manages a fleet exceeding 268,000 vehicles, operates 259 car rental locations, and maintains 89 used-vehicle sales points. For more information, visit Movida’s website: https://www.movida.com.br/