Administrative Assistant

Description

Job Summary: This professional will be responsible for providing operational and administrative support to the Operations and Training departments, organizing information, supporting franchisees, and standardizing processes. Key Highlights: 1. Operational and administrative support to Operations and Training. 2. Support to franchisees in using systems and processes. 3. Collaboration in standardizing materials and procedures. Provide operational and administrative support to the Operations and Training departments of the franchise network, managing network information, supporting franchisees, maintaining data in systems, and assisting in the standardization of processes and materials. Main Responsibilities: **1\. Operational and administrative support.** • Tabulate and organize operational data submitted by BI field consultants. • Consolidate network information for monitoring KPIs and internal reporting. • Collect and consolidate local purchase data made by franchised units. * Support the Operations department in organizing network information and handling administrative requests. **2\. Technical and administrative support to franchisees** • Assist franchisees in using the POS system. • Perform necessary maintenance and adjustments to the POS systems of franchised stores. • Guide franchisees through the process of entering and uploading incoming invoices into the system. **3\. Support to the Training department** • Assist the training instructor in developing and updating operational manuals and training materials. • Help organize content and standardize network procedures. **4\. Financial control and verification for company-owned stores.** • Verify cash closing reports from company-owned stores in the network. • Validate financial and operational information reported by units. • Assist in identifying and communicating discrepancies when necessary. **Requirements:** Required: High school diploma and intermediate Excel proficiency Desirable: Currently pursuing a bachelor’s degree in Administration and knowledge of Power BI Reside in Sumaré. **Benefits:** Profit sharing; Life insurance; Meal allowance R$ 410.00; Transportation allowance Working Hours: Monday to Friday, from 8:00 AM to 6:00 PM. Job Type: Full-time, CLT permanent position Compensation: R$2,036.08 – R$2,900.00 per month Work Location: On-site