Administrative Assistant - Supportive Care Services

Description

Job Summary: Hospital da Baleia is seeking an Administrative Assistant to perform administrative tasks and support patient and visitor services, ensuring operational efficiency. Key Highlights: 1. Perform essential administrative tasks for hospital operations. 2. Receive and guide patients and visitors, clarifying their questions. 3. Assist in organizing the department and communicating with other departments. **OUR HISTORY:** For eight decades, Hospital da Baleia has been an unwavering reference in medical care in Minas Gerais. We proudly rank second in orthopedics, establishing ourselves as a state-level reference in this specialty. In pediatric oncology, we are recognized as the second-best institution, and we lead in gynecologic oncology treatments. We are a national reference in cleft lip and palate treatment and nephrology. Our journey is marked by an unwavering commitment to quality and accessibility in healthcare services, forming an integral part of the well-being of the Minas Gerais community. We are looking for an **Administrative Assistant** to join our team! **RESPONSIBILITIES AND DUTIES:** Perform administrative tasks related to the operation of computerized processes; control and direct visitors; file, receive, manage, and dispatch documents — e.g., medical records — and materials used in the work area, following procedures and instructions from the immediate supervisor. * **In-Person Service:** Receive and guide patients and visitors, clarifying questions and providing information. * **Support in Service Area:** Assist in daily public service activities and departmental organization. * **Administrative Support:** Perform administrative tasks such as document organization and general support. * **Patient Guidance:** Direct patients to the correct service counters and assist with the check-in kiosk. * **Interdepartmental Coordination:** Communicate with other departments to resolve issues and ensure efficient service delivery. **REQUIREMENTS AND QUALIFICATIONS:** * Completed high school education ADDITIONAL ASSETS WILL BE CONSIDERED: * Strong communication and organizational skills. * Prior experience in hospital settings. **WORK LOCATION AND SCHEDULE:** * Saudade neighborhood/BH * 220 hours per month, Monday to Friday. **What We Offer:** * Transportation allowance; * Dedicated shuttle service (Baleia); * Free parking; * On-site meals; * Flash Meal/Meal Card; * UNIMED Health Plan – Unifácil; * Odontoprev Dental Plan; * Partnership with Drogaria Araújo; * CREDITAS partnership; * SESC partnership; * University partnerships; * Exclusive bazaar; * Birthday Day Off Hospital da Baleia values diversity and is committed to inclusion. **All positions are open to people with disabilities.** If you share our mission and wish to contribute to healthcare in Minas Gerais, we want you on our team! \#movimentopelavida Employment Type: Full-time, CLT permanent contract Compensation: R$1\.900,00 \- R$1\.923,00 per month Benefits: * Medical assistance * Dental assistance * Meal allowance * Transportation allowance Experience: * Patient service (Mandatory) * Administrative tasks (Mandatory) Workplace: On-site