Internal Sales Representative

Description

Job Summary: We are seeking communicative, proactive, and customer-focused individuals passionate about delivering excellent service to join our sales team, with emphasis on customer experience and results. Key Highlights: 1. Consultative and delightful customer service 2. Focus on shopping experience and offering suitable products 3. Team-based goal-oriented work and challenges Join Grupo Casas Bahia—the largest and most innovative retail group in Brazil, with over 70 years of history and a mission to fulfill the dreams of more than 90 million Brazilians. We are on a journey of continuous growth and transformation, placing the customer at the center of everything we do. We value respect, diversity, and the personal and professional development of each of our employees. Here, you will have the opportunity to grow, develop, and be part of a team passionate about transforming retail. **We’re ready to welcome you!** **Here, total dedication has never been stronger!** **Responsibilities and Duties** **What your day-to-day will look like in this amazing team \=)** **We seek communicative, proactive, and customer-focused individuals passionate about delivering excellent service to join our sales team!** * Provide consultative and delightful customer service—both in-store and across digital channels—to attract and retain customers; * Understand customer needs and recommend the most suitable products, always prioritizing the shopping experience; * Sell products and financial services (e.g., Casas Bahia and Ponto Frio credit cards, CDC loans, and insurance), and assist customers in using the banQi, Casas Bahia, and Ponto apps; * Support customers with payments, product exchanges, and post-sales service; * Maintain store organization, ensure proper product display, and assist in creating promotional posters and materials; * Work toward goals and challenges, focusing on results and maintaining strong team relationships. **Requirements and Qualifications** **Preferred:** * Strong communication skills and ability to interact effectively with diverse customer profiles; * Ability to work with targets and focus on results; * Daily organizational skills and proactivity in the store environment; * Interest in learning about products, financial services, and technology. **Nice-to-have:** * Prior retail sales experience; * Previous experience working with targets or public-facing roles; Basic knowledge of mobile applications and digital tools. **Additional Information** **Some benefits you’ll enjoy with us:** Wellhub and/or Gympass Sesc membership (note: availability may vary by region) Meal Allowance Transportation Allowance Birthday Day Off Dr. Saúde (Telemedicine and free psychological support for you and your family) Medical Assistance Dental Assistance Acolher Program (Free retirement, financial, and legal advisory services, plus social support) Pregnancy Program Baby Gift Set Mom Card Extended Maternity and Paternity Leave Private Pension Plan Discount Club (Up to 70% off products and services) Employee Store Life Insurance Funeral Assistance Corporate University Discounts on all Group products **Additional Information:** Work Location: Piracicaba/SP Work Model: On-site **\#JoinCasasBahiaGroup** **Here, total dedication has never been stronger!** *Grupo Casas Bahia is one of Brazil’s most iconic companies, with a rich history spanning decades. Our journey is defined by resilience, innovation, and unwavering dedication to you! Our dedication is tireless; our drive to provide solutions—and to speak eye-to-eye—makes us human.* *We are over 30,000 employees, operating Brazil’s largest and most digital logistics network—connected to over 1,000 physical stores and 29 distribution centers and delivery hubs—all designed for our 200+ million customers.* *If you’re driven by passion, simplicity, transformation, and the same dedication we bring to you and all Brazilians, welcome aboard—feel at home and explore our career opportunities at Grupo Casas Bahia.*