Internal Sales Representative

Description

Job Summary: The Casas Bahia Group is seeking communicative and proactive professionals to work in sales, delivering consultative and delightful customer service both in physical stores and digital channels. Key Highlights: 1. Consultative and delightful customer service 2. Focus on shopping experience and offering suitable products 3. Goal-oriented work and development within a passionate team **About Us:** **** Join the Casas Bahia Group—the largest and most innovative retail group in Brazil—with over 70 years of history and a mission to fulfill the dreams of more than 90 million Brazilians. We are on a journey of constant growth and transformation, placing the customer at the center of everything we do. We value respect, diversity, and the personal and professional development of each of our employees. Here, you’ll have the opportunity to grow, develop, and be part of a team passionate about transforming retail. We’re ready to welcome you! **Here, total dedication has never been stronger!** **Responsibilities and Duties** **What your day-to-day will look like in this amazing team \=)** **We’re looking for communicative, proactive, and customer-focused individuals to join our sales team!** * Deliver consultative and delightful service to attract and retain customers—both in physical stores and across digital channels; * Understand customer needs and recommend the most suitable products, always prioritizing the shopping experience; * Sell products and financial services (such as the Casas Bahia and Ponto Frio credit cards, CDC loans, and insurance), and assist customers with using the banQi, Casas Bahia, and Ponto apps; * Support customers throughout payment processes, product exchanges, and post-sales service; * Maintain store organization, ensure proper product display, and assist in creating promotional posters and materials; * Work with goals and challenges, focusing on results and maintaining strong teamwork. **Requirements and Qualifications** **Requirements and Qualifications** **Preferred:** * Strong communication skills and ability to interact effectively with diverse customer profiles; * Comfort working with goals and focusing on results; * Organizational skills and daily proactivity in the store environment; * Interest in learning about products, financial services, and technology. **Nice-to-have:** * Prior experience in retail sales; * Previous experience working with goals or customer-facing roles; * Basic knowledge of mobile apps and digital tools. **Additional Information** **Some benefits you’ll enjoy with us:** Wellhub and/or Gympass Sesc membership (Note: availability may vary by region) Meal Voucher Transportation Voucher Birthday Day Off Dr. Saúde (Telemedicine and free psychological support for you and your family) Health Insurance Dental Insurance Acolher Program (Free retirement, financial, and legal advisory services, plus social support) Pregnancy Program Baby Layette Mom Card Extended Maternity and Paternity Leave Private Pension Plan Discount Club (Up to 70% off products and services) Employee Store Life Insurance Funeral Assistance Corporate University Discounts on all Group products **Additional Information:** Work Location: Penápolis \- SP Work Model: In-person **\#JoinCasasBahiaGroup** **Here, total dedication has never been stronger!** *The Casas Bahia Group is one of Brazil’s most iconic companies, with a rich history spanning decades. Our journey reflects resilience, innovation, and unwavering dedication to you! Our commitment is tireless; our drive to provide solutions—and to speak eye-to-eye—makes us human.* *We are over 30,000 employees, operating Brazil’s largest and most digital logistics network—connected to over 1,000 physical stores and 29 distribution centers and delivery hubs—all designed for more than 200 million customers.* *If you’re driven by passion, simplicity, transformation, and the same dedication we bring to you and all Brazilians, welcome aboard—feel at home and explore career opportunities with the Casas Bahia Group.*