We are seeking a Technical Coordinator to lead the academy's operational and technical team, ensuring excellence in student service, training quality, and operational organization. ### **Key Responsibilities:** * Coordinate and supervise the team of instructors and interns; * Ensure service standards and technical support for students; * Conduct performance monitoring, provide feedback, and support team development; * Organize staff schedules, routines, and operational processes; * Supervise the weight training area and other technical areas; * Ensure proper execution of training and safety protocols; * Support student retention initiatives, student experience enhancement, and commercial campaigns; * Monitor technical and operational KPIs; * Prepare and present KPI, performance, and results reports to Operations Directors; * Resolve conflicts and support unit management. ### **Requirements:** * Bachelor's degree in Physical Education; * Active CREF registration; * Experience leading teams in fitness centers; * Strong communication skills, organizational ability, and leadership profile; * Knowledge of weight training, customer service, and operational management. ### **Preferred Qualifications:** * Prior experience as a Technical Coordinator; * Experience with targets, KPIs, and student retention; * Additional courses in management, training, or leadership.
João Silva
Indeed · HR
João Silva
Indeed · HR
