Job Summary: Social Selling professional to monitor social media, engage the audience, qualify leads, and conduct customer satisfaction research in an aesthetic medical clinic. Key Highlights: 1. Focus on aesthetic procedures and customer relationship 2. Social media monitoring and active engagement 3. Lead qualification and continuous improvement of the customer journey Our client is a renowned aesthetic medical clinic. The company seeks a Social Selling professional. **Responsibilities**: * Daily monitoring of social media interactions (new followers, likes, and comments), ensuring closeness and engagement with the audience. * Tracking followers' important dates to strengthen relationships and enhance customer experience. * Lead nurturing and qualification, preparing opportunities for the sales team to boost conversions. * Implementation and follow-up of NPS surveys, analyzing satisfaction metrics and proposing continuous improvements to the customer journey. **Requirements**: * Completed high school or higher education; * Experience in customer service, marketing, or related fields. **We Offer**: R$ 3.000,00 \+ Benefits Working hours: Monday to Friday, from 08:00 to 18:00.
João Silva
Indeed · HR
João Silva
Indeed · HR
