Sales Operator

Description

Job Summary: The Sales Operator establishes the initial bridge between Escola Master and prospective students, serving as the strategic voice in prospecting new students. Key Highlights: 1. Strategic voice in prospecting new students for Escola Master 2. Vital role in the enrollment cycle and goal achievement 3. Conduct proactive calls, qualify leads, and schedule visits/interviews **About Escola Master** At Escola Master, we believe education transforms lives and that the first contact is crucial. To expand the reach of our mission, we seek professionals who will be the voice of our school: **agile, persuasive, with excellent communication skills and passion for connecting families to their children’s educational future.** The Sales Operator is responsible for establishing the initial bridge between Escola Master and prospective students, serving as an essential driver for growth and the first impression of excellence we aim to convey. **Job Description** We are seeking a **Sales Operator** to serve as the strategic voice in prospecting new students. This role is vital to our enrollment cycle, combining communication skills, goal orientation, and accurate recording of interactions. The ideal candidate will conduct proactive calls, present the school’s differentiators, qualify leads, and schedule visits/interviews—directly contributing to achieving enrollment targets. ️ **Work Schedule:** Monday to Friday, 09:00–18:00; Saturdays, 09:00–13:00 **Responsibilities** * Make active calls (cold and warm calls) to potential students and their guardians, based on provided lead lists. * Present the methodology and differentiators of programs and/or projects clearly, persuasively, and enthusiastically. * Qualify leads by identifying family needs and conversion potential. * Schedule visits, interviews, and presentation meetings with the pedagogical or commercial team. * Maintain the CRM system (or control spreadsheets) up to date with detailed contact history and lead status. * Contribute to achieving individual and team goals by actively participating in enrollment campaigns. **Requirements and Qualifications** * Completed high school education. * **Impeccable verbal communication, clear diction, and persuasion skills.** * Basic computer literacy. * **Preferred:** Prior experience in telesales or customer prospecting. **What We Offer:** * **Compensation:** R$ 1.621,00 + **Bonus** * Transportation Allowance. * **Sesc:** Access to benefits and services offered by the Sesc network. * **Educational Support:** Discounts at partner universities to support your professional development. * **Day Off:** A day off on your birthday or birth month—we celebrate you! * **Wellhub (formerly Gympass):** Prioritizing your health and well-being. * **Conexa:** Telemedicine health program, facilitating access to medical care. * A dynamic and welcoming work environment focused on education. * Ongoing training in prospecting techniques, sales, and knowledge of our educational offerings. ### **Selection Process Steps** To ensure the selected professional aligns with Escola Master’s culture and objectives, our selection process follows these steps: * **Resume Screening:** Initial review of profiles and requirements. * **HR Interview:** Evaluation of cultural fit, communication skills, and motivation. * **Executive Interview:** Final assessment of competencies and strategic alignment with the school’s mission. * **Culture and Negotiation Training:** Immersion into Escola Master’s values and telephone-based sales/approach techniques. * **Hiring:** Formal onboarding and welcome to the new team member! Minimum Education Level: High School (Secondary Education)