Sales Consultant

Description

Job Summary: Professional responsible for operational management of the unit, customer service, scheduling, registrations, and administrative support. Key Highlights: 1. Operational and administrative management of the unit 2. Customer service and guidance (in-person, telephone, WhatsApp) 3. Experience in customer service and sales ✅ Responsibilities and Duties: Opening and closing of the unit; Receiving customers, clarifying doubts, and guiding them regarding preparation for procedures; Customer service: in-person, telephone, and via WhatsApp; Scheduling sessions, checking the agenda, and confirming the procedure and evaluation schedule for the following day; Lead registration and updating of customer data in the system; Assisting customers with check-in and digital contract signing; Assisting customers with tablet usage at the reception; Requesting customer referrals to friends; Guiding customers on payment methods, cancellations, and unit transfers; Renegotiating debts when necessary; Submitting service requests to administrative departments; Organizing the reception area and inspection folders; Approaching customers to resell packages; Responsible for receiving payments and card transactions; Receiving unit supply materials and documents; Preparing mailbags, document protocols, and receiving them; Entering data into the system for GIS reporting (shopping mall unit); Requesting release authorization for service providers (shopping mall unit); Checking correspondence in the administration office and verifying documents related to the shopping mall (shopping mall unit). ✅ Requirements and Qualifications: Completed high school education; Proficiency in Microsoft Office Suite; Experience in customer service and sales (in-person/online); Availability to work weekends on a rotating schedule. Additional Information: SEND RESUME BY EMAIL WITH SUBJECT LINE: SALES CONSULTANT BRAGANÇA Job Type: Full-time CLT Salary: R$2.178,00 per month Benefits: * Meal allowance * Food voucher * Transportation allowance