Relationship Agent

Description

Job Summary: We are seeking a Relationship Professional to interact with customers, support requests, and demonstrate negotiation, retention, and receptiveness skills. Key Highlights: 1. Customer interaction, supporting internal and external requests. 2. Essential skills: negotiation, customer retention, and receptiveness. 3. A growth-oriented environment that values interpersonal relationships and results. **We seek candidates who enjoy taking on challenges.** In our Relationship roles, you will be responsible for interacting with customers and assisting them with internal and external requests. In this role, it is essential to engage with customers respectfully and flexibly while demonstrating negotiation, retention, and receptiveness skills. **Personal Competencies:** Enjoy sales. Be communicative. Enjoy working in a team. Have empathy. **People with Disabilities and/or Rehabilitated Professionals—Your Talent Is Precious to Us!** We are committed to building a diverse and inclusive talent pool. We believe true innovation stems from diversity and inclusion. Our mission is to simplify life through technology and connectivity—and to achieve this, we value every individual who contributes to our success. **We Cultivate a Growth-Oriented Environment:** Interpersonal relationships are highly valued. Determination to achieve results. Transparency in all our actions and communications. **Responsibilities and Duties** **Main Activities:** * Customer service, guidance, and relationship management; * Conducting internal and external sales, prospecting, and post-sales activities; * Participating in local events to promote the brand and generate leads. **Requirements and Qualifications** **Requirements:** * Completed high school education. * Computer and internet proficiency; basic knowledge of social media engagement. * Prior experience in commercial areas is preferred. * Basic knowledge of spreadsheets, documents, and Google tools. * Driver's license category B is a plus. **Additional Information** **Regarding benefits, we offer:** * RVI – Incentivized Variable Remuneration, * Profit and Results Sharing – PLR; * Childcare allowance; * Life insurance; * Meal voucher; * Food allowance; * Transportation voucher; * Mobility assistance; * Unimed health plan; * Dental plan; * Gym discounts (TotalPass); * C4Life; * Internet and mobile phone plans with discounts. Nice to meet you—we are Brasil TecPar! For three decades, we have pursued the exciting mission of **simplifying life through technology and connectivity**, transforming Brazil’s digital future. We are a diverse team of tech-passionate professionals united by our commitment to creating impactful solutions that improve people’s lives across the country. We are recognized by the ABRINQ Foundation as a child-friendly company. Additionally, we hold certifications from ISO 27001, KINDNS, the Brazilian GHG Protocol Program, and Move for Good! By Q2 2025, we grew by 70.5% and have already connected over one million customers nationwide. Today, we have more than 4,000 TecFriends spread across eight Brazilian states. Every voice matters, every idea is an opportunity to make a difference, and **every effort is recognized through semiannual Profit and Results Sharing.** Here, you’ll have the freedom and support to explore your passions, develop your skills, and reach your full potential. More than connecting—it’s about continuous evolution. Shall we grow together? \#VemSerUmTecFriend