Receptionist

Description

Job Summary: We are seeking a Receptionist for an indoor climbing gym, responsible for welcoming customers, managing documentation, handling billing, performing sales, and maintaining an organized reception area. Key Highlights: 1. In-person customer service and client management at a climbing gym 2. Document organization and liaison with the finance department 3. Participation in campaigns to attract new students We, at **HeyRH**, currently have **an open position for one of our clients**! We are looking for a **Receptionist** to provide in-person student support at an indoor climbing gym! **Want to know a little more?** Responsible for courteously and professionally receiving customers and visitors, presenting the gym whenever necessary. Will be tasked with organizing and managing customer documentation, performing direct billing and sales of all available services/equipment. Additionally, will be responsible for reporting sales to the finance department according to the system and procedures provided. Must also complete and keep updated all relevant information in the gym’s management software. The professional will answer phone calls and respond to messages via WhatsApp, as well as receive suppliers and coordinate deliveries of any nature. Must maintain all student-related documentation organized as instructed. The receptionist will participate in referral and new-student acquisition campaigns. Must interact empathetically with customers, consistently demonstrating organizational skills and attention to detail, always focused on meeting diverse demands and needs of each customer profile. Will be responsible for maintaining the reception area and common-access areas in perfect condition, taking appropriate actions together with other colleagues when necessary. The position requires clear communication skills and the ability to work well in a team, as well as strong organizational skills and the ability to manage multiple tasks simultaneously. Schedule: Monday to Friday, 7:00 AM to 3:30 PM \- fixed day off every Wednesday / Saturday and Sunday, 1:00 PM to 9:00 PM – as a benefit, 3 social days off per month (2 Sundays and 1 Saturday) Compensation: R$2\.484,00 per month Benefits: * Meal allowance * Food voucher * Transportation voucher Workplace: On-site