Receptionist

Description

Job Summary: This role involves welcoming clients, providing initial product information, supporting administrative tasks, and contributing to a dynamic, innovative environment. Key Highlights: 1. Vibrant culture of continuous innovation 2. Your ideas gain a voice, and your talent gains space 3. Innovative and collaborative environment **Listen, connect, and make it pulse!** We are leaders in our segment, recognized for combining **excellence in management** with a vibrant culture of **continuous innovation**. We seek individuals who share this energy and are ready to make a difference. **Join us in transforming the present and building the future.** **Here, your ideas gain a voice, your talent gains space, and your purpose creates real impact.** **Responsibilities and Duties** **Main Responsibilities:** Greet clients cordially and professionally, ensuring a welcoming environment; Participate in periodic customer service training sessions; Provide initial information about products and services, clarifying basic questions; Assist in collecting and organizing data through surveys, system queries, and/or any tools used by the company; Direct clients to brokers according to their profile and needs; Communicate with the sales team regarding on-duty brokers; Schedule and organize showroom visits, keeping the calendar updated; Maintain an organized workspace and ensure availability of support and promotional materials; Register visitor entries and collect basic information for registration; Answer phone calls and respond to e\-mails with initial information; Make initial contact with leads and forward them to the sales team; Assist in organizing events, meetings, and showroom activities; Control the entry and exit of administrative materials and documents; Receive and forward correspondence; Record and manage invoices in the system, in compliance with tax regulations; Collect customer feedback to support service improvements; Keep the POS daily log updated; Other related duties. **Requirements and Qualifications** **Requirements:** Completed high school education; Experience in face-to-face and online customer service; Familiarity with administrative routines and the UAU system is desirable; Basic computer skills (Microsoft Office suite and customer relationship management systems). Work Schedule: 12x36 hours Working Hours: 7 a.m. to 7 p.m. **Additional Information** Working with us offers you an innovative and collaborative environment that encourages continuous professional growth. We value our employees and partners through training and recognition programs. Additionally, we prioritize well-being, work-life balance, and quality of life at work. At Palme, we share a vision of cities for everyone—where people have rights and access to the benefits and opportunities offered by the urban biome. We believe sustainable development is achieved through well-planned urbanization, and we are committed to being a source of solutions to global challenges—not their cause. **What It’s Like to Work Here?** We are flexible, and our internal structure reflects this. We evolve rapidly and innovatively in the real estate market, always anchored in solid processes centered on the brand ecosystem and excellence in management. Our work environment values innovation, continuous learning, and adaptability, enabling our employees to grow alongside the company. We listen to what the city has to say and deliver experiences people truly want to live. Confident that we can transform realities, we are leaving our mark on Goiânia’s master plan through new developments that change the lives of countless families. At Palme, we create experiences that not only enhance life but also redefine the concept of living in a city. We are committed to shaping a sustainable urban future, where each project represents an opportunity to transform lives.