**Organizational Competencies** **Customer Focus** Internal and external customers come first. Remember that customers give meaning to our work; without them, there would be no reason for our existence. Pay attention to the customer. Care for the customer, treat them with affection, safeguard their interests, and avoid prejudice. Understand what the customer wants. Serve the customer well. Place the customer at the center of your actions. Identify customer needs. Focus on solutions. Be available to serve the customer. **Results Orientation** To achieve high-level performance, it is essential to keep sight of the goals to be attained. Achieve targets. Maintain a positive attitude while performing tasks. Make things happen. Be productive. Possess the ability to pursue results, take action, remain optimistic and persistent. Know where you want to go. Hold strong hope of achieving the desired outcome. Set objectives to accomplish them. Demonstrate discipline. Do not give up despite adversity—keep moving forward. Pursue goals proactively. **Commitment** This refers to dedication to and interest in one’s work. Embody the company’s values, comply with rules, regulations, and policies, and suggest new rules when appropriate. Take initiative to act without being prompted. Give your utmost effort. Demonstrate a strong sense of responsibility. Embrace the company’s mission, vision, and values. Commit fully to tasks undertaken. Love what you do. **Relationships with Customers and Colleagues** Communicate clearly, concisely, and courteously. Maintain healthy relationships with both team members and customers. Be part of the Gold Finger family. Be a good listener, patiently hear others out, and respect fellow team members. Communicate effectively with customers and coworkers. Respect others’ work. Put yourself in others’ shoes. Feel others’ pain. Demonstrate empathy. Love everyone: do good to all. **Teamwork** Maintain a united team. Recognize interdependence among team members. Rely on one another. Trust one another. Cooperate. All team members collaborate in daily cleaning, organization, and routine tasks. Know how to delegate, monitor assigned activities, and assist when needed. Accept delegated responsibilities and fulfill them accurately and committedly. Communicate in a way that teammates understand—and care about this. Get to know team members better (through informal conversations, DISC assessments, and Enneagram profiles). Be proactive (take initiative without needing to be asked). Job Type: Full-time, Permanent CLT Contract Salary: R$1,518.00 – R$3,497.21 per month Benefits: * Dental care coverage * Partnership agreements and commercial discounts * Transportation allowance