Description
**Responsibilities:**
* Lead, guide, and develop the operational team, ensuring alignment with operational guidelines;
* Manage the Ribeirão Preto/SP Sorting Center (SC) and e-commerce operations, ensuring efficiency, quality, and SLA compliance;
* Monitor operational workflow, including sorting, loading, and dispatch processes, ensuring adherence to established standards;
* Monitor performance indicators (KPIs), analyze deviations, address incidents, and support implementation of continuous improvement initiatives;
* Ensure compliance with operational procedures and safety regulations;
* Work closely with the team (assistants and associates), promoting engagement, operational discipline, and high performance.
**Prerequisites:**
* Completed high school education;
* Experience in logistics;
* Leadership experience;
* Intermediate Excel proficiency preferred;
* Employment type: Full-time, permanent CLT.
**Benefits:**
* Health insurance
* Dental insurance
* Profit-sharing program
* Life insurance
* Food allowance
* Meal voucher
* Transportation allowance or shuttle service
* Day Off
* Total Pass
Employment type: Permanent CLT
Salary: R$3.000,00 - R$3.500,00 per month
Benefits:
* Medical assistance
* Dental assistance
* Profit-sharing program
* Life insurance
* Food allowance
* Meal voucher
* Transportation allowance
Work location: On-site