Leasing agent

Description

Job Summary: The Leasing Agent serves as an ambassador to students, responsible for presenting apartments, negotiating, and ensuring warm and efficient customer service. Key Highlights: 1. Ambassador to students 2. Warm and efficient customer service 3. Focus on negotiations and results Description: The Leasing Agent is our ambassador to students, responsible for presenting our apartments, conducting negotiations, and ensuring a warm and efficient customer service experience. Responsibilities and Duties * Omnichannel lead handling; * Monitoring of goals, results, SLAs, and service quality; * Identification of opportunities (e.g., partnerships, groups); * Tracking of current promotions and applying them during negotiations; * Participation in specific campaigns with temporary teams (e.g., re-engagement actions); Requirements and Qualifications * Completed high school education; * Experience in customer service and negotiations; * Organizational skills; * Strong communication skills; * Persuasive ability; * Knowledge of sales techniques and objection handling; * Results-oriented; * Resilience; 2511210202471784092