Job Summary: The Leasing Agent is the ambassador who presents apartments to students, negotiates, and ensures warm and efficient customer service. Key Highlights: 1. Ambassador to students 2. Warm and efficient customer service 3. Focus on negotiations and results Description: The Leasing Agent is our ambassador to students, responsible for presenting our apartments, conducting negotiations, and ensuring a warm and efficient customer service experience. Responsibilities and Duties * Omnichannel lead handling; * Monitoring of goals, results, SLAs, and service quality; * Identification of opportunities (partnerships, groups, etc.); * Tracking of current promotions and applying them in negotiations; * Participation in specific campaigns with temporary teams (re-engagement initiatives); Requirements and Qualifications * Completed high school education; * Experience in customer service and negotiations; * Organizational skills; * Strong communication skills; * Persuasive ability; * Knowledge of sales techniques and objection handling; * Results-oriented; * Resilience; 2511210202471784092
João Silva
Indeed · HR
João Silva
Indeed · HR
