Junior Support Technician

Description

***Who are we?*** **Bellinati Perez** operates in credit recovery—both secured and unsecured—through amicable and judicial means, employing human, digital, and hybrid negotiation models. Over 25 years of experience and tradition strengthen our efficiency and reputation, enabling us to partner with the country's largest credit assignor institutions. We are recognized as one of the top 20 best companies to work for in the state of Paraná and among the best nationwide by GPTW (Great Place To Work). In addition, we foster a diverse, inclusive environment that values competence, professionalism, and innovation. ***Cultural Fit*** **Innovation**: Innovation is part of our DNA—we continuously seek new technologies to enhance the experience of our customers and employees. **Diversity**: We value diversity. Here, everyone can shine as their authentic self! **Development**: You build your career here. Seize opportunities along your journey and grow alongside us! **Team Play**: When we exchange ideas and solutions, there’s no limit to where we can go! **Flexibility**: We adapt, have fun, and always find the best path—within a flexible work schedule. Responsibilities and duties: ***Your daily routine on the BP team as a Support Technician?*** * Analyze and identify malfunctions in equipment and systems; * Support other teams in identifying, reproducing, and triaging issues; * Follow technical procedures for specific tasks; * Analyze equipment and systems for specific activities/functions; * Analyze and (re)prioritize requests; * Support and assist end users. Requirements and qualifications: ***What do you need to join us?*** * Technical course or degree in IT or related fields. ***Hard Skills:*** * Installation and configuration of Microsoft Windows operating systems; * Installation and configuration of various applications (drivers, updates, Office, and specific clients); * Installation, evaluation, and replacement of equipment and components (hardware/software and peripherals); * Preventive maintenance of equipment; * Basic knowledge of IP networks. ***Soft Skills:*** * Patience; * Communication; * Organization; * Teamwork. ***Work Schedule:*** * 8 hours per day; * Monday to Friday, 12:00 PM–9:00 PM; Saturday, 9:00 AM–1:00 PM. ***Work Model/Location:*** * CLT employment; * On-site | Curitiba/PR. ***Our Benefits:*** * Meal allowance of R$31.00/day * Transportation allowance * Career development plan * Multi-benefit card * Life insurance * SESC membership * University partnerships * Corporate university * Birthday Day Off * "Just dress no code" – be yourself! ***For your health:*** * Dental plan * Gympass/Wellhub * Psychological support * On-site medical services **\#JoinBP (:** Benefits: * Dental assistance * Commercial partnerships and discounts * Life insurance * Meal allowance * Transportation allowance Selection question(s): * What is your salary expectation? * Are you available to work afternoon/evening shifts (12:00 PM–9:00 PM)? * Are you available to work on-site in Curitiba/PR from Monday to Saturday? Work location: On-site