Junior Operations Analyst - Enrollment Management

Description

Job Summary: We are seeking a proactive and detail-oriented Junior Operations Analyst to perform enrollment adjustments and beneficiary movements for collective health plans, managing deadlines and supporting the team. Key Highlights: 1. Essential role in ensuring data consistency and deadline management. 2. Team support and clarification of operational questions. 3. Company recognized for its excellent customer relationship (GPTW). **We seek an organized, proactive individual with strong attention to detail to handle enrollment adjustments and beneficiary movements for collective health plans.** This person will be essential in ensuring data consistency, managing deadlines and KPIs, logging and tracking requests received via e\-mail, and supporting the team with operational questions and daily routines. **Responsibilities and Duties** As a Junior Operations Analyst \- Enrollment Management, your responsibilities will include: * Performing enrollment adjustments for beneficiaries of collective health plans * Providing team support and clarifying questions * Managing internal and external adjustment deadlines and KPIs * Analyzing and resolving data discrepancies between the company and health insurers * Executing enrollment movements and ensuring timely completion * Ensuring all requests received via e\-mail are logged and tracked with health insurers * Monitoring and tracking enrollment movements **Requirements and Qualifications** **Requirements** * Completed undergraduate degree in Business Administration or related fields * Intermediate Excel skills (VLOOKUP, Pivot Tables) * Prior experience in the healthcare sector (e.g., health insurers, brokers, or administrators) is desirable. **Additional Information** **Benefits that take care of you (and make a real difference in your daily life):** **Meal Allowance and/or Food Allowance**, so you can choose what best fits your routine. **Health Insurance with Co\-payment**, because health care is our top priority. **Dental Insurance**, offering two plans so you can smile confidently and select the one that best suits your needs. **Life Insurance**, because safety and protection are part of our commitment to you. **Transportation Allowance**, to help you travel comfortably to our office. **Birthday Gift? Yes!** A special amount loaded onto your Caju card—use it however you like to celebrate your way. **Capacita**, our exclusive training platform—knowledge always within your reach. **Profit Sharing (PLR)**, because your effort deserves recognition. **Office Breakfast**, featuring fruits and snacks to start your day with energy and care. **Wellness and Well\-being Program**, offering psychological, financial, social, and legal support for you and your family. **Hybrid Work Model** – 3 days in the office and 2 days remote, balancing flexibility and productivity. **Free Telemedicine**, available for you and your dependents—fast, practical care, wherever you are. **Totalpass**, granting access to gyms across Brazil, with optional inclusion of dependents. **Exclusive Benefits Club**, offering special discounts at partner stores and services. **Newborn Welcome Kit**, a special gesture for this new beginning. **Pharmacy Benefit**, with fast delivery and direct payroll deduction. Present in 20 states and the Federal District, Allcare Health Management specializes in the **development**, distribution, and management of health products and services. We have 500 employees and serve over 300,000 customers. Through our group of companies, our purpose is to promote health care, deliver **well\-being**, and enhance quality of life for the population. Our commitment is to combine expertise, experience, and ethics to meet our customers’ needs. Our management philosophy is fundamentally rooted in care—for our customers, our employees, and our partners. Our focus is on delivering well\-being, quality of life, and caring for what matters most: **our health!** At Allcare, we are recognized for our outstanding customer relationships. This dedication has earned us important certifications such as **Great Place to Work (GPTW), Clientes S/A, Smart Customer Award**, among others—reflecting our commitment to excellence and people. **We care for each person uniquely, placing the customer at the center of everything we do. Thus, we transform health into care—with empathy, proximity, and purpose.** **\#joinallcare**