Ikatec is seeking a **Junior Backoffice Assistant** to support the team by ensuring the organization and efficiency of internal processes. If you are passionate about continuous improvement and innovation, join our team! **Responsibilities** * Execute operational processes for onboarding new customers; * Perform account registration, access authorization, and initial account configuration; * Verify the consistency of provided information and request corrections when necessary; * Ensure internal activation workflows (e.g., account opening, product activation, data submission) are completed within agreed timelines; * Update control spreadsheets and internal systems; * Communicate\-with Commercial, Support, and Customer Success teams to ensure seamless onboarding flow; * Identify opportunities to improve activation processes and contribute suggestions. **Requirements** * Completed high school education; * Basic knowledge of Excel or Google Sheets; * Organizational skills and attention to detail; * Strong communication skills and a collaborative attitude. **Preferred Qualifications** * Prior experience in administrative routines, data entry, or customer service; * Experience with SaaS platforms or technology companies; * Familiarity with HubSpot tools. **Soft Skills** * Sense of responsibility and agility in task execution; * Ability to handle multiple concurrent demands; * Proactivity in identifying and resolving operational bottlenecks; * Effective communication for cross-departmental interaction. Do you identify with this position? Send us your resume and join our team!
João Silva
Indeed · HR
João Silva
Indeed · HR
