Prospera Collections Specialist

Description

Prospera Collections Specialist Country: Brazil If you are eager to grow and continuously learn, and passionate about interacting with people, this could be your place! Santander is a growing ecosystem committed to helping individuals and businesses prosper. Here, you can create the new, question and challenge the market. It’s about embracing both the urgency of now and the vision for the future — aligned to always serve customers in the best possible way. It’s about being part of a global company that values diversity across all dimensions and champions a horizontal organizational culture. At Santander, we embrace a horizontal culture structured around four clusters: Specialist, Leader, Head, and Partner. We have an opening for you to become a Prospera Collections Specialist, where you will be hired as a Specialist — the primary subject-matter expert in your area. Your role here will include: Formalizing operations, managing contracts, handling complaints, and addressing branch delinquency; Providing direct support in branch management and monitoring; Controlling production and delinquency; Managing financial indicators to ensure operational quality; Conducting targeted and strategic visits. You’ll fit right in if you embody these values: Think Customer – I put the customer first Embrace Change – I drive change Act Now – I act swiftly Move Together – I collaborate effectively Speak Up – I communicate openly For this role, we value: Completed high school education or technical certification (a university degree is even better!); Experience with Microsoft Office Suite; Mathematical knowledge. If this resonates with you, join Santander! \# BENEFITS Variable Compensation; Medical and Dental Assistance; Meal and Food Allowance; Life Insurance; Childcare/Babysitter Allowance; Gympass or Totalpass; Nascer Program; Be Healthy – A program encouraging healthier habits; PAPE – Specialized Personal Support Program \#Sales \#Commercial \#Prospecting \#SalesStrategy \#Collections \#Microcredit \#Delinquency So? Ready to be ignited? Prospera is Santander’s microfinance platform, designed to support micro and small businesses in investing in their growth. We support our customers by providing financial education and guidance on responsible credit usage. If this resonates with you, join Santander! ️ \#AquiSuaChamaTransforma \#VemProSantander \#VemSerChamaProspera