Description
Job Opening: Digital Certification Registration Agent
We are seeking an organized, communicative, and committed professional to work as a Digital Certification Registration Agent.
Main responsibilities:
* In-person and remote customer service;
* Issuance and validation of digital certificates, e-CFP, and e-CNPJ;
* Document verification and validation;
* System data entry and updates;
* Customer support and guidance throughout the issuance process;
* Compliance with ICP-Brazil regulations and procedures.
Requirements:
* Completed high school education;
* Strong verbal and written communication skills;
* Proficiency with computer systems and IT tools;
* Organizational skills and attention to detail;
* Experience in public-facing customer service;
* Preferred: experience in digital certification or as a bank correspondent.
Desired profile:
* Responsibility and professional ethics;
* Agility and proactivity;
* Ability to work effectively in a team;
* Commitment to goals and service quality.
Compensation: starting from R$2.000,00 per month
Benefits:
* Company-provided mobile phone
* Remote work
* Transportation allowance
Work location: Hybrid remote work for Rio de Janeiro, RJ