#### **We are Valgroup** With over 45 years in the market, **Valgroup** has become a reference in plastic production, transformation, and recycling, operating in Brazil, Colombia, Spain, the United States, Italy, Mexico, and Uruguay, with more than 7\.000 employees working across 41 production plants and seven logistics plants. A consolidated company, committed to enhancing society's quality of life through innovative and sustainable solutions, and one of the first companies in Brazil to sign the Global Commitment of the New Plastics Economy. **OUR PURPOSE** To enhance society's quality of life through innovative and sustainable packaging solutions. **OUR VALUES** * **Sustainability** is embedded in our DNA, and we will lead the transformation of our industry toward a sustainable future. * Our pursuit of **Innovation** is relentless. We innovate in products, processes, equipment, and services. * We are great because we are simple—and we are determined to continue growing while preserving **simplicity**. * We grow by being recognized for our **agility**, and regardless of our size, we cannot compromise on it. * We **respect** all our **relationships**: not only among employees but also with customers and suppliers. Together, we drive the disruptions we aim to bring to our sector. * We **dedicate ourselves** wholeheartedly **to our people**: striving for employee satisfaction, continuous development, and engagement. * We work with a strong **sense of belonging**: we all feel like owners of both the company and its mission. **Responsibilities and Duties** * Contact strategic clients to collect product complaint information and forward it to Technical Assistance and Production Units; * Conduct and analyze follow-up reports on Action Plans from Production Units for strategic clients; * Record and issue product return notifications; * Manage and control Technical Assistants’ schedules; * Prepare, monitor, and manage Non-Conformance Reports (NCRs) for strategic clients; * Participate in departmental improvement projects; * Attend meetings and presentations with clients; * Participate in and organize client visits. **Requirements and Qualifications** * Completed degree in Business Management, Administration, or related fields; * Intermediate proficiency in Excel and PowerPoint; * Experience with ERP SAP and CRM Salesforce is a plus; **Additional Benefits** * Health Insurance * Dental Insurance * Food Allowance * Commuter Bus Service * Life Insurance * Profit-Sharing Program (PPR) For nearly half a century, **Valgroup** has established itself as a leader in plastic production, transformation, and recycling, with strategically located facilities across Brazil and worldwide. With over 7\.000 employees across its plants, the company operates with the purpose of enhancing society's quality of life through innovative and sustainable packaging solutions. **OUR PURPOSE** To enhance society's quality of life through innovative and sustainable packaging solutions. **OUR VALUES** * **Sustainability** is embedded in our DNA, and we will lead the transformation of our industry toward a sustainable future. * Our pursuit of **Innovation** is relentless. We innovate in products, processes, equipment, and services. * We are great because we are simple—and we are determined to continue growing while preserving **simplicity**. * We grow by being recognized for our **agility**, and regardless of our size, we cannot compromise on it. * We **respect** all our **relationships**: not only among employees but also with customers and suppliers. Together, we drive the disruptions we aim to bring to our sector. * We **dedicate ourselves** wholeheartedly **to our people**: striving for employee satisfaction, continuous development, and engagement. * We work with a strong **sense of belonging**: we all feel like owners of both the company and its mission.
João Silva
Indeed · HR
João Silva
Indeed · HR
