* MOTOCA is the most traditional Honda motorcycle dealership in Maranhão, with over 40 years in the market. MOTOCA's journey began\-in 1978, when it was still located at Praça Tiradentes, in the center of Imperatriz, in an annex to the Volkswagen dealership, which belonged to the same group. It was merely a \"small door\". In 1981, with business growth and the need for workshop standardization, the building on Avenida Dorgival Pinheiro was constructed. In 1995, we moved to our current location on BR 010 Maranhão Novo. Many customers and friends were made during this period. This is our greatest asset—the factor that most propelled our growth and continues to contribute today to maintaining our brand's absolute leadership in the regional market. **Main responsibilities:** * Operate customer relationship center programs such as SAC, CLOUD, and IHS; * Execute campaigns designed by management and/or the directorate; * Record and analyze customer complaints, suggestions, or compliments; * Conduct post\-sale satisfaction surveys to assess whether customer needs are being met. **Requirements:** * Completed high school education; * Basic knowledge of Microsoft Office (Word, Excel); * Strong oral and written communication skills; * Proactivity; * Ability to resolve conflicts effectively; * Time management skills. MOTOCA has several employees on its team with over 15 years of service—evidence of stability and security for both our staff and those who rely on our services. Join our TEAM!
João Silva
Indeed · HR
João Silva
Indeed · HR
