Description
Job Summary:
We are looking for a Commercial Coordinator to lead the commercial operation, manage SDR and Inside Sales teams, and ensure lead-to-revenue conversion with a focus on data and execution.
Key Highlights:
1. Leadership of SDR and Inside Sales teams
2. Focus on data analysis and sales funnel optimization
3. Development of playbooks and commercial process structuring
**Commercial Coordinator**
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### **On-site Work \- Santos/São Paulo**
### **Contract Type:** **PJ**
**Fixed Salary:** R$ 10\.000,00/month \+ **Variable Compensation:** (tied to commercial targets)
**About the Opportunity**
We are seeking a **Commercial Coordinator** to lead the commercial operation responsible for converting marketing-generated leads into revenue.
This professional will be responsible for **managing SDR (pre-sales) and Inside Sales teams**, ensuring efficient execution of the sales funnel, disciplined CRM usage, high-quality and timely lead response, and revenue predictability.
The role requires an **analytical, data-driven, and highly execution-oriented profile**, capable of structuring commercial processes, developing the team, and continuously optimizing funnel conversion.
We seek a profile that is **analytical, execution-focused, competitive, and results-oriented**, able to transform data into decisions and consistently elevate team performance.
### **Key Responsibilities:**
* Coordinate the **SDR and Inside Sales team**, leading routines, goals, feedback, and team development.
* Ensure **lead response SLA** and structured commercial cadence (WhatsApp and phone).
* Manage **pipeline, forecast, and conversion metrics**, ensuring CRM quality and hygiene.
* Structure and execute **customer base reactivation programs**
* Develop **commercial playbooks**, including scripts, objection handling, follow-ups, and proposal standards.
* Collaborate closely with **Marketing (lead generation and quality)** and **Operations (timelines and team availability)** to unblock sales.
#### **Performance Indicators (KPIs)**
* Monthly revenue and target achievement
* Sales funnel conversion rate
* Average deal size
* Average sales cycle length
* Commercial productivity (meetings, proposals, closures)
* Revenue predictability (forecast)
#### **Behavioral Profile**
* Strong results orientation
* Analytical and data-driven mindset
* Active leadership and ability to develop people
* Clear communication and influence over the team
* High execution capability and performance accountability
* Competitive mindset and ownership mentality
#### **Requirements**
* Proven experience leading commercial teams (SDR and Closer)
* Experience managing sales teams
* Proficiency in commercial metrics and sales funnel management
* Experience with CRM and pipeline management
* Strong analytical capability and data-driven decision-making
* Excellent communication and negotiation skills
#### **Preferred Qualifications**
* Experience in fast-growing companies (Startups or technology firms)
* Experience in consultative or B2B sales
* Experience managing aggressive targets
* Experience in structuring commercial processes