Business Development Representative

Description

Company Overview: If technology exists for you to improve life’s journey, it does so for our team too: Your Journey, Our Path. We believe in technology that connects talented people with what they do best and embraces diversity to create and share even the paths we (still!) don’t yet know. We work to generate value—not only for our users but, above all, for the communities we serve and society as a whole—making people’s lives better with services that simplify daily life—whether through mobility and delivery services (99) or digital payments (99Pay). To simplify the lives of millions of people every day, since 2018 we have been part of DiDi Global Inc., the world’s largest ride-hailing and transportation technology platform. We pioneered innovative solutions born in Brazil that scale globally to deliver positive impact across more than 12 countries where DiDi operates. These innovations span sustainability, safety, artificial intelligence, financial markets, and beyond. Whether building projects from scratch or refining our existing solutions, we embrace challenges that give us butterflies—and that’s why we operate at a fast pace, grounded in respect, collaboration, and good humor. On this journey, we also grow stronger through diverse experiences and perspectives, learning together, failing fast, learning, and adjusting our path to build solutions that yield even better results. \#LI\-Hybrid Team Overview: This position is part of our Commercial team, responsible for driving 99’s growth by acquiring new restaurants and expanding our presence in strategic neighborhoods across São Paulo. 99’s BDRs are not just salespeople—they are the face of our brand. They’re out in the field, speaking directly with restaurant owners, understanding their pain points, and demonstrating how 99 can transform their operations. The Commercial team operates at a rapid pace, combining data-driven direction with hands-on relationship building. We partner closely with Sales Operations and Product teams to ensure we approach the right restaurants, with the right message, and deliver a simple, efficient onboarding experience. The ideal candidate thrives in dynamic environments, enjoys being in the field, and brings high energy, excellent communication skills, and a strong sense of responsibility to every interaction. Role Responsibilities: 1\.Customer DevelopmentFocus on Brazil's local catering formats (fine dining, fast food, coffee, baking, etc.). Explore potential customer resources through diversified methods such as market research, personal referrals, cold calls and visits, industry exhibitions and channel cooperation, and establish and improve a complete customer information database. 2\.Sales ConversionCommunicate in depth with customers to accurately identify their needs in core scenarios including food delivery order management, in\-store cash register management, member marketing, supply chain collaboration, rider order management and data reports. Combine the advantages of the company's SaaS products and be fully responsible for product demonstration, business negotiation and contract finalization throughout the process. 3\.Customer MaintenanceEstablish and maintain long\-term cooperative relationships with core customers, conduct regular customer follow\-ups, and respond promptly to customer inquiries, complaints and product optimization suggestions. Coordinate internal resources to solve customer problems efficiently, and improve customer satisfaction, retention rate as well as repurchase and upsell rates. 4\.Market InsightConduct in\-depth research on the development trends of Brazil's local catering and retail industries, systematically collect dynamic information of competitors such as product details, pricing strategies and marketing activities. Compile professional market analysis reports and share them with the company to provide data support for product iteration and sales strategy optimization. 5\.Data ManagementStrictly follow the company's management norms to file and update customer visit records, sales data, signed documents and other materials in real time, ensuring the accuracy, completeness and timeliness of data in the CRM system. 6\.Team CollaborationStrive to achieve regional sales targets, actively participate in team sales training and experience sharing sessions. Assist the team in building a sales methodology adapted to the Brazilian market and contribute to the overall performance improvement of the team. Role Qualifications: 1\.Educational BackgroundBachelor's degree or above; outstanding candidates with college degrees will be considered on a case\-by\-case basis. No major restrictions, and Portuguese\-related majors are preferred. 2\.Language ProficiencyFluent in Portuguese listening, speaking, reading and writing, capable of independently completing the full\-process business communication with local Brazilian customers; basic English communication skills are a plus. 3\.Work ExperienceFresh graduates are welcome to apply; candidates with experience in To B SaaS product sales or catering/retail merchant development (e.g., POS system, catering management software, local life service platform BD) are preferred. For those familiar with Brazil's local business environment and with catering/retail merchant resources, the experience requirements may be appropriately relaxed. 4\.Goal\-Oriented \& Pressure ResistanceStrong goal orientation, excellent self\-motivation and pressure resistance, courage to break through sales targets, and ability to adapt to the performance assessment rhythm of the sales position. 5\.Learning AbilityStrong fast learning ability, capable of efficiently mastering SaaS product knowledge and catering industry trends, and iterating personal professional capabilities according to market changes. 6\.Other Requirements：Good team spirit, ability to adapt to short\-term business trips in Brazil, and willingness to deeply cultivate the Brazilian market for a long time and expand local business with the company. EEO Statement: * We Generate Value for Users \- We exist to do our best for our users and innovate to stay ahead. We seek balance among experience, efficiency, and growth, always placing safety first. * We Are Data\-Driven \- We believe in decisions guided by data. Through numbers, we navigate our business strategically. * We Are Owners and Results\-Focused \- We go beyond personal interests to focus on what is best for DiDi. We always deliver on our promises and pursue excellence in execution, setting a high bar and giving our utmost in everything we do. * We Always Build Together \- Together, we are stronger. We keep open minds and always row with respect, empathy, and trust in one another. We listen to everyone’s opinions before making decisions, and when we decide, we honor our commitments collectively—even if we disagree. * We Are Integrous \- Integrity is our foundation—the line we never cross. We communicate honestly and transparently and listen to all voices to always do what is right. * We Develop One Another \- Our growth comes from constantly stepping outside our comfort zones. We accept challenges, surpass ourselves, and strive for excellence in everything we do. From day one, we grow and help those around us grow too, raising our collective bar. * We Work with Passion \& Fun \- We are utterly passionate about what we do. We maintain a light, optimistic spirit, infusing our environment with positive energy. We are resilient, unafraid to tackle challenges, and always celebrate our successes. * We Live Diversity \- For us, the heart of diversity is inclusion, equality, and respect. We believe diversity fosters a more creative and energetic environment, so we celebrate differences—and here, everyone can truly be themselves. **Diversity and Inclusion** Diversity is not a vision of the future or a wish for something we hope to achieve someday—it is a non\-negotiable value of who we are today. We live inclusion, plurality, and respect—and to do so, we rely on governance from the Diversity Committee, which works alongside HR, our leadership, and identity groups—99Adapta, 99Afro, 99Cores, 99Mulheres, and 99Famílias. This is our written journey—one still with much ground left to cover. I acknowledge that, before submitting this application, I have read and accepted the Candidate Privacy Notice, available at https://careers.didiglobal.com/terms