BRA Prospera Customer Specialist

Description

Job Summary: Join Santander as a Prospera Customer Specialist, managing portfolios of micro and small entrepreneurs while striving to satisfy customers. Key Highlights: 1. Passion for interacting with people 2. Making a difference for micro and small entrepreneurs 3. Culture of flat hierarchy and growth BRA Prospera Customer Specialist Country: Brazil If you are eager to grow and learn continuously, and passionate about interacting with people, this could be your place! Santander is a growing ecosystem dedicated to helping individuals and businesses prosper. Here, you can create the new, challenge the market, and question the status quo. It’s about balancing urgency for both the present and the future to always serve customers in the best possible way. It’s about being part of a global company that values diversity across all dimensions and embraces a culture of flat hierarchy across roles. At Santander, we uphold a culture of flat hierarchy, structured around four clusters: Specialist, Leader, Head, and Partner. We have an opening for you to become a Prospera Customer Specialist, where you will be hired as a Specialist—the primary expert in your field. Your role will include: Managing portfolios and prospecting new micro and small entrepreneur customers; Conducting in-person visits to our customers; Identifying and acting upon potential partnerships; Ensuring customer proximity and satisfaction; Preventive collections; Negotiating agreements; Monitoring portfolio delinquency. You’ll fit right in if you embody: Think Customer – I put the customer first Embrace Change – I drive change Act Now – I act swiftly Move Together – I collaborate as a team player Speak Up – I speak openly For this role, we value: Completed high school or technical education (a university degree is even better!); Experience with Microsoft Office Suite; Strong communication skills; * Experience in microcredit is a plus. If this resonates with you, join Santander! \# BENEFITS Variable Compensation; Medical and Dental Assistance; Meal and Food Allowance; Life Insurance; Childcare/Babysitter Allowance; Gympass or Totalpass; Nascer Program; Be Healthy – A program encouraging healthier lifestyles; PAPE – Specialized Personal Support Program. \#Sales \#Commercial \#Prospecting \#SalesStrategy \#Microcredit So? Ready to be ignited? Prospera is Santander’s Microfinance Platform, designed specifically to support micro and small businesses in investing in their growth. We support our customers with access to financial education and guidance on conscious credit usage. If this speaks to you, join Santander! ️ \#HereYourSparkTransforms \#JoinSantander \#BeAProsperaSpark