BRA Prospera Customer Specialist

Description

Job Summary: The Santander is seeking a passionate Prospera Customer Specialist to manage portfolios, prospect micro and small entrepreneurs, and ensure customer satisfaction. Key Highlights: 1. Opportunity for growth and continuous learning 2. Being part of a growing and innovative ecosystem 3. Values a horizontal culture and teamwork BRA Prospera Customer Specialist Country: Brazil If you are eager to grow and learn continuously, and passionate about interacting with people, this could be your place! Santander is a growing ecosystem with the purpose of helping people and businesses prosper. Here, you can create the new, challenge and question the market. It means embracing both the urgency of now and the vision for the future — always delivering the best possible experience for our customers. It means being part of a global company that values diversity in all its dimensions and embraces a horizontal organizational culture. At Santander, we uphold a horizontal culture organized around four clusters: Specialist, Leader, Head, and Partner. We have an opening for you to become a Prospera Customer Specialist, where you will be hired as a Specialist — the primary expert in your field. Your role will include: Managing portfolios and prospecting new micro and small entrepreneur clients; Conducting in-person visits to our clients; Identifying and acting on potential partnerships; Ensuring customer proximity and satisfaction; Preventive collections; Negotiating agreements; Monitoring portfolio delinquency You’ll fit right in if you embody: Think Customer – I put the customer first Embrace Change – I drive change Act Now – I act swiftly Move Together – I collaborate as a team Speak Up – I communicate openly For this role, we value: Completed high school or technical education (a university degree is even better!); Experience with Microsoft Office Suite; Strong communication skills; * Experience in microcredit is a plus. If this resonates with you, join Santander! \# BENEFITS Variable Compensation; Medical and Dental Assistance; Meal and Food Allowance; Life Insurance; Childcare/Babysitter Allowance; Gympass or Totalpass; Nascer Program; Be Healthy \- A program encouraging healthier habits; PAPE \- Specialized Personal Support Program. \#Sales \#Commercial \#Prospecting \#SalesStrategy \#Microcredit So? Ready to be ignited? Prospera is Santander’s Microfinance Platform, designed to support micro and small businesses in investing in their growth. We support our customers through financial education and guidance on conscious credit usage. If this resonates with you, join Santander! ️ \#HereYourSparkTransforms \#JoinSantander \#BeAProsperaSpark